JR101843

Lead, Inventory Management

Location: Toronto-661 University

Department: Inventory Management Leader

The Role:

To supervise/lead work activities relating to inventory tracking system and a team of inventory or warehouse employees to support overall supply chain management for Public Health Ontario.

Key Responsibilities –

• Supervises/Leads the work processes and workflow priorities of the Inventory management team involving the purchase, receipt, verification, storage, control, packaging and shipping of stock and non-stock items, specimen “kits”, materials and reagents, compressed gases replenishment/operations process;
• Coordinates the daily work routines for inventory management staff by ensuring that the workflow is in line with staff assignments and workload expectations;
• Leads activities related to inventory planning, scheduling, forecasting, and control operations;
• Ensures staff adherence to established work routines, safe working practices and hazard free working conditions;
• Supports the development of Procurement materials (i.e. Business Case, RFx, Evaluation, QC for products, Vendor selection, de-briefing process etc.) for warehouse inventory of items at PHOL for Logistics Operations Manager’s sign off;
• Develops and utilizes Inventory tools and systems for tracking, analysis, auditing and reporting of various KPI, inventory analysis, shipping and receiving, fill rate, delivery % on time, re-order, back order, on hand quantity, inventory turnover, expediting and control of products and materials etc., ensuring the completion of service and availability of inventory and products to all clients while balancing expiry dates to avoid high scrap/waste cost;
• Provides input to preparation of the warehouse budget;
• Manages and directs staff, congruent with PHO’s internal policies and procedures, professional standards, Collective Agreement requirements and other relevant standards, legislation or regulations, including: providing direction and leadership in the implementation of new techniques and standards; assigning staff and implementing work/vacation schedules; setting clear responsibilities and objectives and evaluating performance; advising on training needs, participating in recruitment/selection of staff; dealing with disciplinary issues and responding to grievances in conjunction with PHO’s Human Resources management programs;
• Collaborates with cross-functional team across PHO laboratories sites related to implement and support initiative to optimize inventory capabilities using best inventory management practices;
• Facilitates removal/disposal of inventory related records as per approved procedures;
• Participates in development and implementation of internal policies and procedures and makes recommendation on meeting client needs;
• Develops and maintains effective and useful operational data, (e.g. staffing, equipment, supplies for analysis and decision making process by management staff);
• Ensures compliance with relevant PHO policies, standards, and guidelines and legislative requirements;
• Other duties as assigned.

Knowledge and Skills –

• Knowledge of methods and best practices in warehouse and distribution, centralized shipping, receiving, inventory control, dispatching and warehousing;
• Knowledge of computerized inventory programs to monitor and control inventory and general office programs to prepare reports and other correspondence;
• Knowledge of safety requirements, WHIMIS legislation, to oversee warehouse operations and supplies including chemicals, solvents or reagents;
• Knowledge of Transportation of Dangerous Goods legislation to coordinate the receipt and shipment of clinical specimens;
• Knowledge of the Occupational Health and Safety Act and regulations;
• Knowledge of MS Suites and PC application including MS office Word and Excel to revise/create SOP and generate standard reports, Q-Pulse to support and assist with revision/generation of SOP and Quality Assurance forms as required;
• Oral and written communication and interpersonal skills to provide information to clients (internal and external), management and staff on service activities, capabilities and limitations and to provide direction to external contracted courier staff;
• Written communication skills to update standard operating procedures and documentation specific to the needs of the Unit.

Education and Experience –

• High School Diploma and post-secondary education in Logistics, Inventory Management or related field is required.
• CPIM, SCMP, or P. Log Designation is preferred.
• Valid Driver’s License and Lift Truck’s License is required.
• At least two years’ experience in the oversight of a logistics, warehouse and distribution centre with a strong focus on inventory is required.

Attributes and Competencies-

• Oral and written communication and interpersonal skills to provide advice and information to internal and external stakeholders.
• Provides oversight of inventory and supply and demand management to meet the supply needs of clients across the province and at Toronto Central Laboratory.
• Develops and maintains effective business relationships with clients, suppliers of products procured, and staff.
• Ensures prompt addressing of client concerns / complaints and the implementation of the necessary corrective procedures to ensure that no repeat incidences occur (improper filling of orders, incorrect shipping destinations, and reports mailed to incorrect addresses etc.).
• Works in accordance with well-defined logistics/warehouse and procurement procedures and standards, referring situations not covered by procedures to next level of authority for resolution.
• Responds to staff concerns / issues, recommending and implementing of any corrective action as required under the direction of the manager.
• Responsible for maintaining and establishing storage and inventory management and scheduling/rescheduling and tracking of shipments of general supplies to meet their testing needs.
• Works under the general supervision of management, and within the policies, programs, processes, and best practices established by PHO.
• Judgement is exercised in analyzing and providing input into budgets, tracking, and maintaining records, decision making required for deciding what steps to take to ensure operational workflow and staffing levels are managed as effectively as possible.
• Monitors compliance of laboratory staff with PHO policy and programs (e.g., PHO Values, Workplace Violence Prevention Policy, Workplace Discrimination & Harassment Policy) to help ensure health and well-being of laboratory staff.
• Accountable for the quality of team output to ensure continuous high quality service delivery.
• Accountable for making sound decisions when working with PHO program areas, stakeholders, clients, and staff.
• Contributes to and participates in implementing annual operating and capital budgets to meet program delivery goals.
• Works in compliance to all technical, regulatory, safety and accreditation requirements, and at times leads the implementation of and compliance with policies, processes and procedures.
• Manages and directs the team.
• Provides support and coaching to other team members, assigning tasks, resolves issues and reviews work quality and provides input for their performance management.

Duration: Permanent

Hours of Work: Full time, 36.25 hours per week

Compensation Group: Team Leader

Posting Date: 07-15-2025

Closing Date: 07-30-2025

Please note: applications will be received no later than 11:59 pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.

Job Types: Full-time, Permanent

Pay: From $75,000.00 per year

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday