Spencer Engineering, founded in 1996, is a trusted leader in the design and support of mine hoisting systems, including hoists, service and production conveyances, braking systems, control systems, and all associated mechanical and electrical components. In 2023, Spencer Engineering was acquired by BESTECH, an innovative multi-disciplinary engineering services firm with over 30 years of proven success across a wide range of engineering disciplines.

Now operating as a specialized division under the BESTECH, Spencer Engineering continues to deliver expert solutions through a dedicated team of Mechanical and Electrical Engineers, Designers, Technologists, Technicians, PLC Specialists, Project Coordinators, and Trainers.

At BESTECH, we believe in partnership—with our clients, our team, and our community. With over 100 employees, we pride ourselves on being a Partner of Choice, not only for our clients but also for our employees. We are committed to fostering a workplace where people choose to grow their careers, contribute meaningfully, and help shape the future of engineering excellence.

Whether you're just starting out or bringing years of experience, Spencer Engineering offers a unique opportunity to work on impactful projects in a collaborative and forward-thinking environment.

About the Role

We are seeking a well-rounded and motivated individual to join our team as a Technical Writer and Training Developer focused on mine hoist systems. This role involves developing and delivering high-quality training materials for technical systems, with a strong emphasis on technical writing, editing, and formatting. While detailed engineering knowledge is not required, a solid mechanical and/or electrical aptitude is essential. This is an exciting opportunity for someone who enjoys translating complex technical concepts into clear, engaging training content and has a passion for supporting learning and development in industrial environments.

Your Key Accountabilities

• Oversee and leads projects, ensuring project delivery meets scopes, schedules, budget, and quality requirements.

• Edit and finalize reports authored by the technical staff.

• Maintain all technical document templates.

• Ensure all documents utilize the correct templates, and all reports adhere to BESTECH’s technical writing style guidelines.

• Develop, format, and edit technical documents and training materials for mine hoist systems.

• Deliver training sessions to internal teams and external clients.

• Collaborate with subject matter experts to gather and validate technical content.

• Monitor project progress and support project managers in addressing challenges.

• Utilize tools for weekly resource planning and contribute to long-term training plans.

• Travel up to 25% within Canada and the USA to deliver on-site training.

• Stay updated with industry trends, emerging technologies, and best practices in technical training and education.

• Foster a culture of safety, quality, and continuous improvement.

• Ensure compliance with company policies and procedures.

Qualifications

• Excellent technical writing, editing, and formatting skills is required.

• Strong interpersonal and English communication skills (written and verbal) is required.

• Ability to deliver engaging training sessions to diverse audiences.

• Mechanical and/or electrical aptitude.

• Strong organizational and time management skills.

• Willingness and ability to travel within North America is required.

• Communication skills in French and/or Spanish is considered an asset.

• Exposure to on-site industrial or mining environments is preferred.

• Experience with project management tools and methodologies is preferred.

• Familiarity with mine hoisting systems or mining operations (an asset, not required).

• Experience in training development and delivery in technical or industrial settings is preferred.

Term: Full-Time, Permanent
(40 hours/week)

Total Compensation

BESTECH is committed to providing employees with compensation that is market-aligned and based on previous experience. Through mentorship, training, and career development programs you will have an opportunity to enhance your skills and compensation. Additionally, we offer a comprehensive benefits package, including 100% employer-paid benefits, RRSP Matching, Profit-Share, paid vacation, and wellness days.

We invite applications from all qualified individuals and are committed to employment equity and diversity in the workplace. BESTECH offers accommodation for applicants with disabilities throughout its recruitment processes. If you require accommodation during the recruitment process or require an accessible version of our career posting, please contact Human Resources at (705) 675-7720 or careers@bestech.com*. All responses are appreciated and will be handled with strict confidence. Please be advised that only those applicants who are selected for interviews will be contacted and candidates must be legally entitled to work in Canada.*