Top Benefits
About the role
We are looking for a dynamic individual to join our housekeeping team. The successful candidate will fulfill the hotel’s expectations of excellent customer service and uphold high standards of cleanliness in both public and back-of the-house areas.
This position will be full time and will consist of mainly PM shifts (2:30pm - 11pm) but may include day shifts (7am - 3:30pm) and must be available weekends.
Duties & Responsibilities:
- Provide customer service and maintain all public space cleaning, including employee areas, office area and other duties as required.
- Cleaning may include, but is not limited to; removing trash, vacuuming, mopping, sweeping, dusting, buffing, cleaning carpets, washing windows scrubbing floors and ceilings, and sanitizing restrooms.
- Follow established procedures and policies when completing tasks
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
- Perform other tasks as assigned by management.
Qualifications:
- Available to work days, evenings, weekends and holidays.
- Must possess excellent customer service skills and maintain professionalism at all times.
- Must have a high level of attention to detail.
- Good communication skills, both verbal and written.
- Proven self-motivation, ability to work well with minimum supervision.
- Demonstrate and promote a strong commitment to cleanliness and providing the best possible experience for our guests and employees.
We Offer:
- A Fabulous discounted meal program
- Extended healthcare and welfare benefits plus a union pension plan (based upon hours worked)
- Employee, friends & family hotel discounts
- Vista 18 & Clive’s Classic Lounge employee discount ~ 50% off all food menus
- Other industry discounts
- Employee events and celebrations - Birthday, Holiday and Employee Appreciation
- Bike storage facilities, on site parking and a discounted monthly pass (ProPASS) available
About Chateau Victoria Hotel and Suites
We are proud to be locally owned and operated since 1975! Our staff are genuine. Our work culture encourages the personality of each individual to shine through unscripted, adding to the diversity of our unparalleled service.
Chateau Victoria is a boutique hotel comprised of 177 rooms and 2 thriving food & beverage outlets that offers personalized attention to our guests that is hard to find elsewhere.
Being authentically local means supporting and promoting our local businesses, suppliers, arts community & "unique to Victoria" attractions in our daily interactions with our visitors.
Check out our website for more info on our hotel www.chateauvictoria.com
Top Benefits
About the role
We are looking for a dynamic individual to join our housekeeping team. The successful candidate will fulfill the hotel’s expectations of excellent customer service and uphold high standards of cleanliness in both public and back-of the-house areas.
This position will be full time and will consist of mainly PM shifts (2:30pm - 11pm) but may include day shifts (7am - 3:30pm) and must be available weekends.
Duties & Responsibilities:
- Provide customer service and maintain all public space cleaning, including employee areas, office area and other duties as required.
- Cleaning may include, but is not limited to; removing trash, vacuuming, mopping, sweeping, dusting, buffing, cleaning carpets, washing windows scrubbing floors and ceilings, and sanitizing restrooms.
- Follow established procedures and policies when completing tasks
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
- Perform other tasks as assigned by management.
Qualifications:
- Available to work days, evenings, weekends and holidays.
- Must possess excellent customer service skills and maintain professionalism at all times.
- Must have a high level of attention to detail.
- Good communication skills, both verbal and written.
- Proven self-motivation, ability to work well with minimum supervision.
- Demonstrate and promote a strong commitment to cleanliness and providing the best possible experience for our guests and employees.
We Offer:
- A Fabulous discounted meal program
- Extended healthcare and welfare benefits plus a union pension plan (based upon hours worked)
- Employee, friends & family hotel discounts
- Vista 18 & Clive’s Classic Lounge employee discount ~ 50% off all food menus
- Other industry discounts
- Employee events and celebrations - Birthday, Holiday and Employee Appreciation
- Bike storage facilities, on site parking and a discounted monthly pass (ProPASS) available
About Chateau Victoria Hotel and Suites
We are proud to be locally owned and operated since 1975! Our staff are genuine. Our work culture encourages the personality of each individual to shine through unscripted, adding to the diversity of our unparalleled service.
Chateau Victoria is a boutique hotel comprised of 177 rooms and 2 thriving food & beverage outlets that offers personalized attention to our guests that is hard to find elsewhere.
Being authentically local means supporting and promoting our local businesses, suppliers, arts community & "unique to Victoria" attractions in our daily interactions with our visitors.
Check out our website for more info on our hotel www.chateauvictoria.com