Patient Care Coordinator - Endodontic Specialists
Top Benefits
About the role
Join Our Passionate and Professional Team at Endodontic Specialists!
Two Premier Locations in the Heart of Toronto | Full-Time Patient Care Coordinator Opportunity
About Us:
At Endodontic Specialists, we’ve proudly served the Greater Toronto Area for years, earning a reputation as a leader in endodontic care. Our team of seven expert endodontists—including Dr. Philip Shedletsky, Dr. Gary Glassman, Dr. Glen Partnoy, and Dr. Adam Grossman—are known for their clinical excellence, innovative techniques, and patient-centered care.
With a strong foundation built on collaboration, compassion, and continued learning, we offer a full spectrum of advanced endodontic services in a warm and welcoming environment. Whether at our Yorkville location on Bay Street or our downtown clinic on King Street West, our practices are easily accessible by TTC and equipped with the latest technology to support both our patients and our team.
Why Join Us?
We believe that happy teams deliver the best patient care. That’s why we offer:
- Competitive Compensation
- Uniforms Provided
- Exclusive Perks & Discounts through our Total Rewards Program—enjoy savings on entertainment, hotels, insurance, gym memberships, and more!
- Employee & Family Assistance Program (EFAP) for confidential mental health and wellness support
- Ongoing Career Development & CE Opportunities to help you grow your skills and advance your goals
- Access to Modern Technology & Equipment
- A Supportive Team Culture that prioritizes work-life balance, collaboration, and mutual respect
- Social and Networking Events for community connection and professional inspiration
Your Schedule:
Full-time across both clinic locations
- Monday to Friday: 7:30 AM – 5:00 PM
- Saturdays: 7:30 AM – 2:00 PM (1–2 per month)
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
- Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
- Build strong relationships with patients and our referring dentists to ensure trust and loyalty
- Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
About You:
- Previous clinical experience as a Dental Treatment/Scheduling Coordinator is required
- 1-2 years of Dental Administrative Experience is required
- Keen working knowledge of Abeldent Practice Management Software is required
- Knowledge and understanding of oral treatment plans and ability to educate patients
- Strong customer service experience
- Detail oriented
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
#LI-BD1
About Dentalcorp
Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.
Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.
Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.
Patient Care Coordinator - Endodontic Specialists
Top Benefits
About the role
Join Our Passionate and Professional Team at Endodontic Specialists!
Two Premier Locations in the Heart of Toronto | Full-Time Patient Care Coordinator Opportunity
About Us:
At Endodontic Specialists, we’ve proudly served the Greater Toronto Area for years, earning a reputation as a leader in endodontic care. Our team of seven expert endodontists—including Dr. Philip Shedletsky, Dr. Gary Glassman, Dr. Glen Partnoy, and Dr. Adam Grossman—are known for their clinical excellence, innovative techniques, and patient-centered care.
With a strong foundation built on collaboration, compassion, and continued learning, we offer a full spectrum of advanced endodontic services in a warm and welcoming environment. Whether at our Yorkville location on Bay Street or our downtown clinic on King Street West, our practices are easily accessible by TTC and equipped with the latest technology to support both our patients and our team.
Why Join Us?
We believe that happy teams deliver the best patient care. That’s why we offer:
- Competitive Compensation
- Uniforms Provided
- Exclusive Perks & Discounts through our Total Rewards Program—enjoy savings on entertainment, hotels, insurance, gym memberships, and more!
- Employee & Family Assistance Program (EFAP) for confidential mental health and wellness support
- Ongoing Career Development & CE Opportunities to help you grow your skills and advance your goals
- Access to Modern Technology & Equipment
- A Supportive Team Culture that prioritizes work-life balance, collaboration, and mutual respect
- Social and Networking Events for community connection and professional inspiration
Your Schedule:
Full-time across both clinic locations
- Monday to Friday: 7:30 AM – 5:00 PM
- Saturdays: 7:30 AM – 2:00 PM (1–2 per month)
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
- Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
- Build strong relationships with patients and our referring dentists to ensure trust and loyalty
- Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
About You:
- Previous clinical experience as a Dental Treatment/Scheduling Coordinator is required
- 1-2 years of Dental Administrative Experience is required
- Keen working knowledge of Abeldent Practice Management Software is required
- Knowledge and understanding of oral treatment plans and ability to educate patients
- Strong customer service experience
- Detail oriented
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
#LI-BD1
About Dentalcorp
Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.
Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.
Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.