Regular/Temporary

Regular

Job Title

Academic Program Administrator

Job ID

70023

Location

HSC- Central Campus

Open Date

06/13/2025

Job Type

Continuing

Close Date

07/06/2025

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Nursing

Salary Grade/Band

Grade 8

Salary Range

$28.90 - $43.51 (hourly)

Hours per Week

35

Posting Details

Schedule

Monday to Friday

8:30 am to 4:30 pm

Hybrid Working Arrangement

Education Level

Bachelor's degree in a relevant field.

Career Level

Requires a minimum of 3 years of relevant experience.

Job Description Number

JD00385

Job Description

For more than 75 years, McMaster University’s School of Nursing has delivered nursing education programs that have produced generations of professional nurses who contribute to nursing practice, research, education, policy, and administration. Within a culture of optimism and respect, we continue to transform the future of nursing practice and lead with local and international communities through visionary inclusive education and high-impact research.

The School of Nursing is currently seeking a passionate and motivated Academic Program Administrator to support the operations of the undergraduate nursing programs. Reporting to the Director of Administration, the Academic Program Administrator will work closely with the Assistant Dean, Undergraduate Nursing Education Programs. The anticipated start date is July or August 2025. This position falls within the Unifor Local 5555 Unit 1 Bargaining Unit and hours of work are 7 hours per day, including a 60-minute unpaid lunch period.

By applying a student-centered approach within the context of an accredited health professional program, the successful incumbent will directly impact the delivery of quality education programs to our learners. The Academic Program Administrator will assess and advise on responses to faculty, staff and student inquiries on behalf of the Assistant Dean; advise students with reference to program process/policy, using trauma-informed communication strategies; prepare recommendations for enhanced student supports; Liaise with external partners on new projects, to prepare for meetings, and events; Refer to professionalism policies governing health compliance when supporting the resolution of student compliance concerns; maintain strong foundation with partners internal and external to McMaster such as the Registrar's Office, Consortium partners, CNO, CASN, credentialling and accrediting bodies.

Job Summary:

The Program Administrator is accountable for developing, implementing, and maintaining the efficient operation of an academic program or department. Responsible for providing overall administrative direction including coordinating all aspects of the program such as curriculum administration, implementation, promotion, recruitment, admissions, resource management, and financial management.

Purpose and Key Functions:

• Provide administrative direction regarding the goals and objectives of the program by examining, reviewing, and assessing long-term and immediate needs.
• Identify and analyze problems with the program and prepare recommendations for review and approval by the program Director.
• Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
• Counsel students to ensure that they understand that course and program selections adhere to established academic, prerequisite, and graduation requirements.
• Provide students with information regarding program policies and information about program requirements.
• Use existing admissions criteria to assess program applications and determine which applications are declined admissions and which are eligible for acceptance.
• Review and evaluate academic records to ensure students are eligible to continue in and graduate from the program.
• Act as a mediator between faculty and students when dealing with various issues, including but not limited to, special accommodations, scheduling conflicts, grades.
• Gather and compile information required for a variety of documents and reports, including but not limited to, program accreditation, enrolment, and degree audits.
• Develop estimates of time, resources, and budgets for various program activities and events.
• Implement and maintain the program budget. Create financial projections and makes adjustments to the program budget throughout the fiscal year.
• Exercise appropriate controls, monitor, and reconcile accounts.
• Develop marketing and advertising brochures for a variety of purposes, functions, and events.
• Promote the program to visitors and representatives both internal and external to the University.
• Create, maintain, and update information on departmental website.
• Conduct survey and monitor academic programs offered by competing institutions and conduct research into pedagogical practices.
• Prepare and deliver presentations.
• Facilitate meetings with, including but not limited to, program stakeholders and student groups.
• Plan and coordinate arrangements for annual events and meetings.
• Source pricing information and independently makes decisions regarding the purchase of equipment and supplies for the program.
• Input financial and other information required to process payroll.
• Update and maintain student records and databases.

Supervision:

• Ongoing responsibility for hiring and supervising up to 9 casual employees at any one time.

Requirements:

• Bachelor's degree in a relevant field. Requires a minimum of 3 years of relevant experience.

Assets:

• Experience working in a health care context.
• Experience working in an academic program setting.
• Experience working in an academic administrative setting.

Additional Information:

The successful candidate must possess the following:

• Demonstrated interpersonal skills and experience providing complex academic support.

• Superior attention to detail, organizational and planning skills.

• Strong written and verbal communication and active listening skills are required for escalated interactions with faculty members, students and external partners.

• Proficiency in Microsoft 365 applications and tools such as Outlook, Word, Excel, Teams and Zoom.

• Proficiency in the use of Avenue to Learn, Mosaic, FHS (Faculty of Health Sciences) database

• Demonstrated confidence, tactfulness, and a high degree of professionalism.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.