Interested in a career at Langara College?

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

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Job Title:

Accounts Receivable Clerk

Employee Group:

CUPE

Employee Type:

Temporary (Fixed Term)

Start Date:

Friday, August 1 2025

End Date (if applicable):

Tuesday, March 31 2026

Job Summary:

The Accounts Receivable Clerk processes financial transactions within the Banner System related to student accounts, day care accounts and third party billings. This position responds to a variety of account enquiries and effectively communicates College policies and procedures.

Job Description:

Duties & Responsibilities:

1. Provides service at the Student Accounts counter:

• Responds to a variety of requests by telephone, e-mail, written correspondence, and in-person enquiries from College employees, students and the general public regarding account information, College policies and procedures;

• Processes payments, refunds and various other adjustments to student accounts. Updates student financial information in the integrated accounting system (Banner) and confirms all information is correctly entered and balanced on a timely basis;

• Interprets, implements, and advises students on all College policies and procedures related to student accounts including refunds, tuition fees, deadlines, registration, U- Pass, health & dental and payments;

• Interprets, implements, and advises students on specific post-secondary education procedures related to the non-cash payment options for tuition fees (e.g. Passport to Education, government sponsorship, etc.);

• Liaises with other accounting staff, other College departments, government representatives, First Nations bands, and other external agencies to obtain information regarding student account information;

• Identifies and refers difficult matters requiring interpretation to the Supervisor, Accounts Receivable or delegate;

• Advises collection agency of payments and queries and provides additional information as required;

• Processes wire refunds and all associated paperwork.

2. Performs accounts receivable duties:

• Collects and processes cashiering sessions from the Bookstore, Library, Continuing Studies and Student Services;

• Maintains and disburses petty cash funds according to established policies and procedures and prepares petty cash disbursement report;

• Matches and records cash and cheques received into the Accounts Receivable area as directed;

• Completes forms and records related information for pick up of funds and related accounting documentation by the security service company;

• Updates and distributes returned cheques report; contacts issuer of returned cheques;

• Prepares and processes billings for other departments such as IMS, Theatre Arts, Library and Health Services;

• Prepares a variety of form letters, correspondence, memoranda, and reports. Maintains various office files (paper and electronic). Photocopies, compiles and prepares related materials;

• Participates in the preparation and testing of T4A and T2202A tax forms each tax season;

• Contacts internal and external customers, agencies, financial institutions and government agencies as needed to research and resolve discrepancies;

• Processes 3rd party billings, payments and issues receipts (e.g., First Nations);

• Processes parking pass payments and issues receipts;

• Removes student holds when payment is received;

• Processes credit card payments for 3rd party billings and mails receipt to payee.

3. Performs Day Care Centre related accounts receivable duties:

• Enters registrations, payments, waivers or withdrawals for the College's Day Care Centre;

• Liaises with various Ministry personnel to identify day care payments received through direct deposit;

• Prepares and processes related billings required for government sponsored parents (i.e. infant vs. toddler).

4. Performs other related duties/projects as required:

• Performs other Financial Services functions during peak periods and vacation coverage.

5. Provides back-up support to Accounts Payable.

Qualifications Required:

Education

• Two (2) years of recent related experience in a customer service role providing in person, telephone, and e-mail service to students.

• Related experience in accounts receivable within an integrated computerized environment. Preference given to individuals with prior public sector accounting experience.

• Experience in cash handling and reconciliation procedures.

• Knowledge of accounting and bookkeeping processes.

• Knowledge of post-secondary admission and registration processes, financial aid processes, and tuition fee structures, an asset.

• Proficiency in the use of office software applications including word processing (MS Word), spreadsheets (Excel), and email.

• Proficiency with an integrated enterprise resource program (e.g. Banner, SAP, JD Edwards).

• Grade 12 and completion of a one year business certificate from an accredited post-secondary institution which includes a CPA transferable Introductory Financial Accounting course.

• An equivalent combination of education and experience may be considered.

Skills & Abilities

• Communicate effectively in English, both verbally and in writing, to others.

• Demonstrated attention to detail and the ability to process financial transactions accurately.

• Ability to establish and maintain effective working relationships and provide customer service to administration, faculty, staff, students, external agencies, and members of the general public.

• Ability to apply and effectively communicate College policies and procedures.

• Ability to perform basic and intermediate financial calculations with accuracy.

• Ability to meet work performance standards set by the College.

• Proficiency in MS Office Suite applications, email clients and integrated computerized accounting systems.

• Ability to maintain confidentiality.

• Ability to work effectively with a minimum of supervision and within a team environment.

• Ability to work under pressure.

• Ability to analyze and explain complex student financial information to clients.

• Demonstrated physical ability to perform the duties of the position.

• Keyboarding skills at 40 wpm.

Additional Info:

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **

We offer the following benefits:

• Extensive medical, dental, and vision coverage

• Hybrid-work program for eligible positions

• Generous vacation package plus paid time off during college winter closure (1 week in December)

• Employer paid defined benefit pension plan

• Potential eligibility for educational, training, and developmental programs

• Access to on-site daycare subject to availability

• Tuition waivers for courses at Langara College, subject to space availability

• Course/program tuition reimbursements

• Wellness classes and campus engagement events

Salary Range:

$28.03 - $31.72 per hour

Pay Grade:

CUPE Paygrade 18

Scheduled Weekly Hours:

35

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight):

Yes

Closing Date:

Friday, July 25 2025

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please

contact

us.

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please

contact

our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the

CUPE Collective Agreement

. Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.