At LTV.ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale.

Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.

Why join us? We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry.

As an early contributor on the AI team, you’ll help shape the future of intelligent customer communication - and the broader prompt design ecosystem. You’ll work side-by-side with our AI and Engineering teams, shipping real output that immediately reaches tens of millions of consumers. This is a unique opportunity to be hands-on in the most experimental parts of our product and help define a new category from the ground up.

What you’ll do:

• Collaborate with our AI, engineering, and product teams to write, test, and refine high-performing prompts across a range of customer-facing experiences
• Help scale and evolve our prompt library for:

• Personalized email campaigns
• Human-like responses in our AI chat interface
• Customer reply handling and sentiment understanding
• Image generation
• Marketing-style tone tuning and brand voice preservation

• Run structured experiments to evaluate prompt performance and gather qualitative/quantitative feedback
• Continuously research best practices and innovations in prompt engineering and apply those insights internally
• Contribute to documentation, tooling, and prompt versioning processes to improve internal collaboration

What we’re looking for (ideally):

• Deep curiosity and passion for AI language models and how they’re applied in real-world user flows
• Strong writing skills, with an eye for tone, empathy, and clarity in communication
• Technical comfort working with tools like GPT, Claude, or image generation models (e.g., Midjourney, DALL·E)
• Ability to think like both a product designer and a conversational copywriter
• Previous experience working with LLMs, either through coursework, side projects, or internships, is a bonus
• Familiarity with e-commerce or marketing workflows is a plus

Compensation

• Depends a lot on the person but we compensate A players
• Potential for full-time conversion if you're amazing

If you’re curious, ambitious, and hungry to build something big, feel free to email our founder directly asad@ltv.ai - we’d love to hear from you.