LRV Operator - Part Time - Keolis Grand River
About the role
Job Details
Description The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner .
Key Accountabilities Duties and Responsibilities
- Operate the LRV according to customer and safety requirements
- Monitor displays, dials and other indicators to ensure LRV is operating effectively
- Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
- Assist customers with boarding and disembarking the LRV when required
- Follow instructions the Central Control Facility (CCF) via radio system
- Communicate updates on delays and incidents to passengers and CCF
- Perform LRV checks for all equipment prior to service
- Report LRV, station and depot defects to resolve as soon as possible
- Respond to customer needs and follow Keolis’ practices in an emergency
- Perform other duties as requested
Knowledge And Skills
- Customer-focused with the ability to respond in a courteous and professional manner,
- and follow-up in a timely manner.
- Communicate clearly and concisely in English, both verbally and in writing
- Strong attention to detail with a strong focus on safety and quality
- Follow written and verbal instructions
- Able to work effectively independently as well as part of a team
- Self-starter with the ability to resolve any needs or requirements
- Respond quickly, calmly and appropriately to emergency situations
- Mechanical aptitude to understand general knowledge of LRV operation
- Good problem-solving skills
- Strong multi-tasking skills to respond effectively to the work environment and requirements
- General geographical knowledge of Kitchener and Waterloo, is preferred
Experience
- High school diploma, GED or equivalent.
- Valid Class G driver's licence
- Minimum 5 years licensed driving experience
- Professional driving experience is an asset
Abilities
- Able to differentiate colors, including distance vision and close vision
- The ability to quickly respond to a signal (sound, light, image) when it appears
- The ability to effective maintain the required control of the LRV
- The ability to move and reach with hands, to grasp, manipulate or move objects
- Ability to hear sounds and signals for effective operation of LRV and response to surroundings
- Able to lift up to 20 lbs occasionally
- Able to sit for extended periods of time
Working Conditions
- Regular interaction with the public, including vulnerable persons as well as other Keolis employees
- Exposed to the outdoors and weather conditions
- Wear Personal Protective Equipment as required
Working Hours
- Based on a minimum of 25 hours per week
- Able to work rotating shifts, including afternoons and weekends
- Overtime as required.
- Job Type: Part-time
Schedule
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
About Keolis Commuter Services
Keolis is a global leader in public transport operations, management and innovation with partners in 16 countries around the world. Providing transit to more than 3 billion passengers each year, the company leads the way with a full range of mobility solutions across all modes and platforms, including heavy rail, bus, trams, bicycles, digital innovation, autonomous vehicles and driverless rapid transit.
A subsidiary of Keolis headquartered in Boston, Keolis Commuter Services and its team of approximately 2,500 employees operate and maintain the Massachusetts Bay Transportation Authority (MBTA) Commuter Rail, one of the largest commuter rail networks in the United States. Through investments in people, services and innovation, the company is dedicated to positive transformation of the commuter rail, which provides transportation to approximately 127,000 passengers every day.
LRV Operator - Part Time - Keolis Grand River
About the role
Job Details
Description The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner .
Key Accountabilities Duties and Responsibilities
- Operate the LRV according to customer and safety requirements
- Monitor displays, dials and other indicators to ensure LRV is operating effectively
- Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
- Assist customers with boarding and disembarking the LRV when required
- Follow instructions the Central Control Facility (CCF) via radio system
- Communicate updates on delays and incidents to passengers and CCF
- Perform LRV checks for all equipment prior to service
- Report LRV, station and depot defects to resolve as soon as possible
- Respond to customer needs and follow Keolis’ practices in an emergency
- Perform other duties as requested
Knowledge And Skills
- Customer-focused with the ability to respond in a courteous and professional manner,
- and follow-up in a timely manner.
- Communicate clearly and concisely in English, both verbally and in writing
- Strong attention to detail with a strong focus on safety and quality
- Follow written and verbal instructions
- Able to work effectively independently as well as part of a team
- Self-starter with the ability to resolve any needs or requirements
- Respond quickly, calmly and appropriately to emergency situations
- Mechanical aptitude to understand general knowledge of LRV operation
- Good problem-solving skills
- Strong multi-tasking skills to respond effectively to the work environment and requirements
- General geographical knowledge of Kitchener and Waterloo, is preferred
Experience
- High school diploma, GED or equivalent.
- Valid Class G driver's licence
- Minimum 5 years licensed driving experience
- Professional driving experience is an asset
Abilities
- Able to differentiate colors, including distance vision and close vision
- The ability to quickly respond to a signal (sound, light, image) when it appears
- The ability to effective maintain the required control of the LRV
- The ability to move and reach with hands, to grasp, manipulate or move objects
- Ability to hear sounds and signals for effective operation of LRV and response to surroundings
- Able to lift up to 20 lbs occasionally
- Able to sit for extended periods of time
Working Conditions
- Regular interaction with the public, including vulnerable persons as well as other Keolis employees
- Exposed to the outdoors and weather conditions
- Wear Personal Protective Equipment as required
Working Hours
- Based on a minimum of 25 hours per week
- Able to work rotating shifts, including afternoons and weekends
- Overtime as required.
- Job Type: Part-time
Schedule
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
About Keolis Commuter Services
Keolis is a global leader in public transport operations, management and innovation with partners in 16 countries around the world. Providing transit to more than 3 billion passengers each year, the company leads the way with a full range of mobility solutions across all modes and platforms, including heavy rail, bus, trams, bicycles, digital innovation, autonomous vehicles and driverless rapid transit.
A subsidiary of Keolis headquartered in Boston, Keolis Commuter Services and its team of approximately 2,500 employees operate and maintain the Massachusetts Bay Transportation Authority (MBTA) Commuter Rail, one of the largest commuter rail networks in the United States. Through investments in people, services and innovation, the company is dedicated to positive transformation of the commuter rail, which provides transportation to approximately 127,000 passengers every day.