PRIMARY FUNCTION

As the Assistant Utilities Manager at Emerald Lake Lodge, you will play a crucial role in supporting the Utilities Manager in overseeing, maintaining, and optimizing our complex utility systems. You will assist in leading a dedicated team to ensure the seamless operation of our power generation, water treatment, wastewater management, and other critical systems that keep our picturesque mountain lodge running smoothly. Your expertise will contribute to maintaining the delicate balance between modern comfort and environmental stewardship in our unique alpine setting.

REPORTS TO

Utilities Manager

HOURS

As required

DUTIES & RESPONSIBILITIES

System Management and Optimization:

• Assist in overseeing the operation, monitoring, and maintenance of ELL’s utility systems, including power generation and distribution, water treatment and distribution, wastewater treatment and collection, fire systems, and more.
• Conduct daily system checks, maintain parameter logs, and perform data analysis to ensure optimal system operation.
• Help identify and address potential issues proactively.

Team Leadership and Development:

• Support the Utilities Manager in leading a team of skilled professionals.
• Foster a positive team culture embracing the “One team, one resort” philosophy.
• Assist in recruitment, training, performance management, and professional development of team members.

Operational Excellence:

• Help develop and implement preventative maintenance plans for all utility systems.
• Assist in managing inventory to ensure operational continuity.
• Support collaboration with other departments to align utility operations with overall lodge objectives.

Safety and Compliance:

• Help ensure adherence to safety standards, environmental regulations, and operating permits.
• Assist in implementing and maintaining safety protocols.
• Support staying current with industry best practices and emerging technologies.

Emergency Response and Problem Solving:

• Be on-call to respond to emergencies outside normal working hours.
• Assist in developing and refining emergency response procedures.
• Support troubleshooting of complex system issues.

Administrative Duties:

• Help manage department budgets, payroll, and scheduling.
• Assist in preparing reports on system performance and efficiency improvements.
• Support maintaining accurate records and documentation for all utility systems.

EXPERIENCE

• Proven experience in utility operations, preferably in a remote or hospitality setting.

• Strong technical knowledge of power generation systems, water and wastewater treatment, and general mechanical/electrical systems.

• Certifications in Small Wastewater System Operation and Small Water System Operation (or willingness to obtain).

• Valid driver’s license and ability to operate various types of vehicles and equipment.

• Demonstrated leadership skills and ability to work effectively in a team environment.

• Strong problem-solving abilities and a proactive approach to system maintenance.

• Proficiency in computer systems, including Microsoft Office and specialized utility management software.

• Ability to work in a dynamic environment, often extending beyond regular working hours.

• Physical capability to perform tasks in various conditions, including confined spaces and at heights.

• Commitment to environmental stewardship and sustainable operations.

• Excellent communication skills and ability to interact professionally with staff, guests, and external contractors.

• Ability to step into the Utilities Manager role when required.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.