About the role
DEL PROPERTY MANAGEMENT INC. Toronto, Ontario, Canada (On-site)
Department: Operations
Reports To: Condominium Manager / District Manager
Location: TBD
Job Type: Full-Time
Position Summary
The Site Administrator serves as the primary on-site representative for assigned condominium properties, providing comprehensive administrative support and resident services. This role acts as the first point of contact for residents, board members, and service providers while ensuring smooth daily operations and maintaining high standards of customer service.
Key Responsibilities
Administration & Communication (30%)
- Liaising with residents, contractors, and vendors in person, by phone and by email
- Organizing, sorting, and distributing incoming and outgoing mail/couriers
- Filing and maintenance of condominium corporation records
- Ordering and maintaining office supplies
- Preparation of notices and correspondence, and posting accordingly under the Condominium Manager's supervision
Financial Administration (25%)
- Processing common element assessment fees, including facilitating the collection and recording of payments
- Compiling arrears information and sending corresponding notifications under the Condominium Manager's supervision
- Processing payables, including preparing purchase orders and cheque requisitions, and ensuring all cheques are reviewed by the Condominium Manager/Assistant Manager prior to disbursement
- Sending out signed cheques to the vendor directly or to Head Office Accounting, as applicable
- Reconciling invoices with purchase orders, coding according to account codes, and preparing for the Condominium Manager's signature
Resident Services & Records Management (20%)
- Overseeing bookings of various facilities as applicable (i.e. elevator, party room, guest suites, etc.)
- Resident file administration and maintenance of the resident's registry
- Processing and maintenance of other registries as applicable (i.e. enterphone system, key and access fob issuance, bike storage, storage lockers, etc.)
Legal & Compliance (15%)
- Preparation of legal forms (i.e. status certificates, lien notices, etc.) under the Condominium Manager's supervision
Meeting Support (10%)
- Set up and tear down for meetings (i.e. Board meetings, Annual General Meetings, Residents' Meetings, etc.)
- Attending meetings to register attendees as required
Key Skills & Assets
Customer service (listening, understanding, clear communication)
Working under pressure (fast pace, competing priorities, unexpected issues)
Teamwork (working collaboratively and effectively with all members of the team, from Board Directors to maintenance staff)
Organizational skills
Adaptability and flexibility skills
Ability to take initiative
Attention to detail
About DEL PROPERTY MANAGEMENT INC.
DEL has had the pleasure of providing its services to condominiums since 1968, in fact since the inception of the condominium concept in Ontario. DEL elected to specialize in condominium property management, and we believe that our dedicated staff, along with the unique and ambitious programmes we have pioneered and developed over the years, help to make us the leaders in this professional field.
DEL provides its comprehensive suite of services to the entire spectrum of condominiums, initially to those created by Tridel and, since 1984, to other existing condominium corporations and those built by a variety of developers throughout the Greater Toronto Area.
On behalf of over 90,000 condominium homes in Ontario, we embrace what we like to call, “the condominium lifestyle”. We believe in managing homes and communities, not just bricks and mortar. And we believe that this becomes evident in our management style and in our attention to detail.
Owing to the fact that we are a well respected, progressive company, we do attract very qualified, career-minded managers. But our Managers don’t stop learning when they reach our door. Our ongoing programme of Professional Development ensures that our staff members are kept up to date on current legislation, maintenance techniques, legal and insurance issues and other aspects of the day-to-day condominium management function. We believe that this investment in our staff directly benefits our clients.
About the role
DEL PROPERTY MANAGEMENT INC. Toronto, Ontario, Canada (On-site)
Department: Operations
Reports To: Condominium Manager / District Manager
Location: TBD
Job Type: Full-Time
Position Summary
The Site Administrator serves as the primary on-site representative for assigned condominium properties, providing comprehensive administrative support and resident services. This role acts as the first point of contact for residents, board members, and service providers while ensuring smooth daily operations and maintaining high standards of customer service.
Key Responsibilities
Administration & Communication (30%)
- Liaising with residents, contractors, and vendors in person, by phone and by email
- Organizing, sorting, and distributing incoming and outgoing mail/couriers
- Filing and maintenance of condominium corporation records
- Ordering and maintaining office supplies
- Preparation of notices and correspondence, and posting accordingly under the Condominium Manager's supervision
Financial Administration (25%)
- Processing common element assessment fees, including facilitating the collection and recording of payments
- Compiling arrears information and sending corresponding notifications under the Condominium Manager's supervision
- Processing payables, including preparing purchase orders and cheque requisitions, and ensuring all cheques are reviewed by the Condominium Manager/Assistant Manager prior to disbursement
- Sending out signed cheques to the vendor directly or to Head Office Accounting, as applicable
- Reconciling invoices with purchase orders, coding according to account codes, and preparing for the Condominium Manager's signature
Resident Services & Records Management (20%)
- Overseeing bookings of various facilities as applicable (i.e. elevator, party room, guest suites, etc.)
- Resident file administration and maintenance of the resident's registry
- Processing and maintenance of other registries as applicable (i.e. enterphone system, key and access fob issuance, bike storage, storage lockers, etc.)
Legal & Compliance (15%)
- Preparation of legal forms (i.e. status certificates, lien notices, etc.) under the Condominium Manager's supervision
Meeting Support (10%)
- Set up and tear down for meetings (i.e. Board meetings, Annual General Meetings, Residents' Meetings, etc.)
- Attending meetings to register attendees as required
Key Skills & Assets
Customer service (listening, understanding, clear communication)
Working under pressure (fast pace, competing priorities, unexpected issues)
Teamwork (working collaboratively and effectively with all members of the team, from Board Directors to maintenance staff)
Organizational skills
Adaptability and flexibility skills
Ability to take initiative
Attention to detail
About DEL PROPERTY MANAGEMENT INC.
DEL has had the pleasure of providing its services to condominiums since 1968, in fact since the inception of the condominium concept in Ontario. DEL elected to specialize in condominium property management, and we believe that our dedicated staff, along with the unique and ambitious programmes we have pioneered and developed over the years, help to make us the leaders in this professional field.
DEL provides its comprehensive suite of services to the entire spectrum of condominiums, initially to those created by Tridel and, since 1984, to other existing condominium corporations and those built by a variety of developers throughout the Greater Toronto Area.
On behalf of over 90,000 condominium homes in Ontario, we embrace what we like to call, “the condominium lifestyle”. We believe in managing homes and communities, not just bricks and mortar. And we believe that this becomes evident in our management style and in our attention to detail.
Owing to the fact that we are a well respected, progressive company, we do attract very qualified, career-minded managers. But our Managers don’t stop learning when they reach our door. Our ongoing programme of Professional Development ensures that our staff members are kept up to date on current legislation, maintenance techniques, legal and insurance issues and other aspects of the day-to-day condominium management function. We believe that this investment in our staff directly benefits our clients.