About the role
Coreio Inc. is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 40+ year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best.
Visit www.coreio.com for more information.
Coreio is looking for a Deskside Technician to join our Montreal, QC team for a 2-month contract. The individual will be required to be onsite daily. We are looking for individuals who can interact, collaborate and address end users/clients with the highest standard of professionalism/customer service.
Key Accountabilities:
- Deliver technical support services in a courteous and responsive manner.
- Complete various tasks and responsibilities, including moves, disaster recovery, asset refresh, install, de-install, re-image, evaluation, and testing, answer/respond to questions about hardware/software.
- Troubleshoot, fix and/or resolve clients’ issues per service ticket request.
- Consistently demonstrate interpersonal and customer service skills
- Movement of device inventory to/from shipping/receiving/storage area to imaging workbench.
- Execute the imaging & refurbishment activities required for this project.
- Device repair as required during the refurbishment process.
- Arrange required outbound device shipments and process inbound returns.
- Standard swapping/refresh of asset, image of existing assets, scheduling users, shipping/receiving of equipment, additional standard Technical Analyst responsibilities.
Requirements/ Qualifications:
- 1 - 2 years of work-related experience
- Driver's license and access to a vehicle
- We are looking for Bilingual resources. (French & English)
- Experience working with laptops and both Windows 11 operating systems.
- CompTIA A+ and Windows 11 certification highly preferred
- Associate degree or technical training or equivalent combination of education and experience
- Demonstrated ability to multitask.
- Excellent customer service and communication skill
Coreio is an equal opportunity employer and values diversity in its workforce. Coreio encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the Human Resources team by email at careers at coreio.com.
About Coreio Inc
We are redefining IT Services by delivering an unparalleled level of experience and passion for exceeding our clients’ expectations through trust, experience and unfailing execution.
We bring real value to our clients across North America by applying a deep understanding of their business problems to the creation of customized IT Infrastructure and Operations solutions founded in our robust, multifaceted service offerings.
About the role
Coreio Inc. is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 40+ year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best.
Visit www.coreio.com for more information.
Coreio is looking for a Deskside Technician to join our Montreal, QC team for a 2-month contract. The individual will be required to be onsite daily. We are looking for individuals who can interact, collaborate and address end users/clients with the highest standard of professionalism/customer service.
Key Accountabilities:
- Deliver technical support services in a courteous and responsive manner.
- Complete various tasks and responsibilities, including moves, disaster recovery, asset refresh, install, de-install, re-image, evaluation, and testing, answer/respond to questions about hardware/software.
- Troubleshoot, fix and/or resolve clients’ issues per service ticket request.
- Consistently demonstrate interpersonal and customer service skills
- Movement of device inventory to/from shipping/receiving/storage area to imaging workbench.
- Execute the imaging & refurbishment activities required for this project.
- Device repair as required during the refurbishment process.
- Arrange required outbound device shipments and process inbound returns.
- Standard swapping/refresh of asset, image of existing assets, scheduling users, shipping/receiving of equipment, additional standard Technical Analyst responsibilities.
Requirements/ Qualifications:
- 1 - 2 years of work-related experience
- Driver's license and access to a vehicle
- We are looking for Bilingual resources. (French & English)
- Experience working with laptops and both Windows 11 operating systems.
- CompTIA A+ and Windows 11 certification highly preferred
- Associate degree or technical training or equivalent combination of education and experience
- Demonstrated ability to multitask.
- Excellent customer service and communication skill
Coreio is an equal opportunity employer and values diversity in its workforce. Coreio encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the Human Resources team by email at careers at coreio.com.
About Coreio Inc
We are redefining IT Services by delivering an unparalleled level of experience and passion for exceeding our clients’ expectations through trust, experience and unfailing execution.
We bring real value to our clients across North America by applying a deep understanding of their business problems to the creation of customized IT Infrastructure and Operations solutions founded in our robust, multifaceted service offerings.