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Customer Service and Sales Representative

Stoney Creek, ON
$19/hour
Mid Level
Part-time

Top Benefits

Flexible schedule to accommodate school or other activities
Staff Referral bonuses
Team building events

About the role

WHY JOIN GOLDFISH SWIM SCHOOL?

Making a meaningful difference in the lives of children is what drives us. Watching our swimmers gain confidence, self-esteem and life-changing skills makes every day GOLDEN! We look for dynamic individuals who share this passion.

If you want to have fun and improve the lives of children in and out of the pool, join our team - you will get back way more than you give!

Status: Part time *Must be available to work DAY time with some evenings and weekend shifts*** WILL BE A FLOATER BETWEEN OAKVILLE & BURLINGTON LOCATIONS***

Summary: Promotes the sale of swim lesson memberships and related products and services with Goldfish Swim School. Displays quality customer service in addressing the needs of existing and new members. Acts as the first point of contact and as such is responsible for presenting a positive image for the company.

Duties and Responsibilities include the following. Other duties may be assigned.

  • Completes the sales process using leads generated through marketing activities including events, advertising, referrals, etc.
  • With effective communication skills, addresses a potential customer’s needs & expectations while presenting the services available from Goldfish Swim School.
  • Manages day to day inquiries from existing members while building strong relationships
  • Assists members with purchases of merchandise & vending products
  • Resolves member concerns using a professional & empathetic approach.
  • Prepares daily reports & schedules to support lesson execution and management activities
  • Participates in training/in-services as required.

Benefits:
Flexible schedule to accommodate school or other activities
Staff Referral bonuses
Team building events
Starting rate $19ph and pay increase at 12 months of continuous service
Discounts on swim lessons for family members

Education/Experience:

  • Minimum of two years experience in direct sales or in a related retail sales role
  • Self-motivated and conscientious
  • Excellent presentation, organization, verbal and written communication are mandatory
  • Positive and clear phone manner
  • Motivated to achieve sales results Intermediate-level computer skills required using Word, Excel, and other software systems.

We will provide reasonable accommodation at any time throughout the hiring and employment process for applicants with disabilities. If you require accommodation, please contact the General Manager and include the job title of the role you are interested in, your name, and your preferred method of contact.

Job Type: Part-time

Salary: $19.00 per hour

Application Questions

You have requested that Indeed ask candidates the following questions:

  • How many years of Sales experience do you have?

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

About Goldfish Swim School

Sports and Recreation Instruction
1001-5000

Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can't find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the "best practices" to teach babies and young children how to swim.

The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.

At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.

Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School:

http://goldfishfranchise.com

http://goldfishswimschool.com