PRIMARY FUNCTION

The Assistant F&B Manager plays a crucial role in supporting the F&B Manager in overseeing the culinary landscape of our dining establishments. This position involves active participation in daily operations, team leadership, and collaboration with various departments to ensure an exceptional guest experience.

REPORTS TO

F&B Manager

HOURS

As required

DUTIES & RESPONSIBILITIES

• Assist the Food & Beverage Manager in managing and supervising all aspects of the food and beverage department, including dining establishments, staff, menus, and guest experiences.
• Collaborate with the culinary team to maintain high-quality standards in food presentation, ensuring alignment with the overall vision of CRMR.
• Develop and implement strategies to enhance guest satisfaction, drive revenue growth, and maintain exceptional standards.
• Supervise and lead all front-of-house staff, fostering a positive and collaborative team culture.
• Assume a leadership role in the absence of the Food & Beverage Manager, addressing operational challenges and maintaining exceptional service levels.
• Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure personalized and memorable experiences.
• Coordinate with other departments to ensure seamless operations and exceptional guest experiences.
• Assist with scheduling, budgeting, and inventory management.
• Enforce procedures regarding payments, voids, and deletions.
• Continuously seek opportunities to improve the customer experience and reduce service recovery.
• Create and assist in the development of SOPs to reduce wastage, spillage, and theft.
• Perform any other duties as required or communicated by the F&B Managers

EXPERIENCE

• Minimum of 3 years of experience in a leadership role within the food and beverage department of a hotel or fine dining establishment

• Solid understanding of food and beverage operations, service standards, and culinary trends

• Demonstrated leadership abilities with a focus on team motivation, development, and collaboration.

• Excellent communication, interpersonal, and problem-solving skills

• Ability to thrive in a fast-paced and dynamic environment.

• Valid Serving It Right certification.

• Knowledge of Squirrel POS system (asset)

• Relevant certifications in hospitality or culinary arts (advantageous)

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.