About the role
Job Description Position: Applications Analyst
Dept.: Information Services
Posting ID: 3414 Status: Full Time (1)
Site: 2085 Hurontario St, Mississauga
Role: PG09( $39.39hr-$49.29hr)
Posted: June 26-2025
Internal Deadline: July 10-2025
The Applications Analyst will support, advise and oversee all matters relating to health informatics for applications supported within the Applications Team Portfolio. As a member of the integrated digital applications group, the Applications Analyst will have expertise with supporting, maintaining, and implementing of many hospital applications. The successful candidate will provide applications support, systems integration analysis, vendor management, and liaise with departments and vendors on new projects and rollouts
Key Responsibilities
- Proven track record in supporting large-scale healthcare information systems and technology with a focus on high availability and currency of releases.
- Identify opportunities to innovate, enhance and increase the service delivery of applications.
- Provide application troubleshooting support.
- Assist in problem management activities.
- Test new systems, version upgrades, interfaces and other system modifications
- Provide technical support as an escalation point for Applications Support team during business hours.
- Participate in the patching of systems.
- Document and maintain application profiles used by Information Services
- Ability to participate in on-call rotation and to work odd or extended hours as required.
Competencies
- Takes ownership, accountability, and responsibility for his/her actions.
- Demonstrates an ability to accept change and manage change effectively.
- Seeks new experiences to develop his/her capabilities.
- Accepts responsibility for one's own performance.
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills.
- Shows a genuine willingness to help others and to share his/her knowledge and experience.
- Demonstrates integrity, humility, maturity, empathy, and a positive attitude.
- Works collaboratively with others to meet goals.
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring.
- Speaks and writes clearly, concisely, and with impact.
- Takes pride in his/her work, balancing quality, capacity and risk.
- Demonstrates critical thinking skills.
- Seeks additional help, opinions, and knowledge (e.g., best practices) from external sources and thought partners.
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems.
- Translates ideas and concepts into practical applications.
- Listens, empathizes, and demonstrates compassion when supporting clients.
Qualifications & Skills
- Successful completion of either a university degree or college diploma in a computer science, or health-related discipline
- Five (5) years of recent related experience in hospital clinical and/or Hospital Information Systems/EMR experience
- ITIL and/or PMP certification is an asset.
- Familiarity with LIS
- Experience with configuring and deploying lab analyzers
- Familiarity with laboratory clinical workflow
- Troubleshooting of instruments with LIS
- Clinical professional designations an asset
- Core understanding of I.T. infrastructure
- Strong analytical skills for troubleshooting incidents and performing root cause analysis.
- Strong documentation and organizational skills
- Ability to analyze data and make recommendations.
- Previous experience completing technical assessments and providing effective recommendations.
- Exceptional multi-tasking, leadership and problem solving abilities
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community Our Values: Compassion, Excellence, Courage Our Goals: Quality, Access, Sustainability Our Enablers: People, Education, Innovation, Research
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
About the role
Job Description Position: Applications Analyst
Dept.: Information Services
Posting ID: 3414 Status: Full Time (1)
Site: 2085 Hurontario St, Mississauga
Role: PG09( $39.39hr-$49.29hr)
Posted: June 26-2025
Internal Deadline: July 10-2025
The Applications Analyst will support, advise and oversee all matters relating to health informatics for applications supported within the Applications Team Portfolio. As a member of the integrated digital applications group, the Applications Analyst will have expertise with supporting, maintaining, and implementing of many hospital applications. The successful candidate will provide applications support, systems integration analysis, vendor management, and liaise with departments and vendors on new projects and rollouts
Key Responsibilities
- Proven track record in supporting large-scale healthcare information systems and technology with a focus on high availability and currency of releases.
- Identify opportunities to innovate, enhance and increase the service delivery of applications.
- Provide application troubleshooting support.
- Assist in problem management activities.
- Test new systems, version upgrades, interfaces and other system modifications
- Provide technical support as an escalation point for Applications Support team during business hours.
- Participate in the patching of systems.
- Document and maintain application profiles used by Information Services
- Ability to participate in on-call rotation and to work odd or extended hours as required.
Competencies
- Takes ownership, accountability, and responsibility for his/her actions.
- Demonstrates an ability to accept change and manage change effectively.
- Seeks new experiences to develop his/her capabilities.
- Accepts responsibility for one's own performance.
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills.
- Shows a genuine willingness to help others and to share his/her knowledge and experience.
- Demonstrates integrity, humility, maturity, empathy, and a positive attitude.
- Works collaboratively with others to meet goals.
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring.
- Speaks and writes clearly, concisely, and with impact.
- Takes pride in his/her work, balancing quality, capacity and risk.
- Demonstrates critical thinking skills.
- Seeks additional help, opinions, and knowledge (e.g., best practices) from external sources and thought partners.
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems.
- Translates ideas and concepts into practical applications.
- Listens, empathizes, and demonstrates compassion when supporting clients.
Qualifications & Skills
- Successful completion of either a university degree or college diploma in a computer science, or health-related discipline
- Five (5) years of recent related experience in hospital clinical and/or Hospital Information Systems/EMR experience
- ITIL and/or PMP certification is an asset.
- Familiarity with LIS
- Experience with configuring and deploying lab analyzers
- Familiarity with laboratory clinical workflow
- Troubleshooting of instruments with LIS
- Clinical professional designations an asset
- Core understanding of I.T. infrastructure
- Strong analytical skills for troubleshooting incidents and performing root cause analysis.
- Strong documentation and organizational skills
- Ability to analyze data and make recommendations.
- Previous experience completing technical assessments and providing effective recommendations.
- Exceptional multi-tasking, leadership and problem solving abilities
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community Our Values: Compassion, Excellence, Courage Our Goals: Quality, Access, Sustainability Our Enablers: People, Education, Innovation, Research
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.