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Analyst II - Clinical Drug Services

Remote
Remote
Mid Level
temporary

Top Benefits

Recognized for your contributions
Value diversity
Encourage healthy work-life balance

About the role

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

We currently have temporary career opportunities for an Analyst II in our Clinical Drug Services department. This position is responsible for delivering exceptional Special Authorization service to our customers, within established standards for turn-around. Special authorization is a process whereby prescribers can request coverage for specific drugs for their patients.

WHAT YOU WILL DO:

  • Assess and render decisions on Special Authorization requests according to the established guidelines for drug(s) requested and accepted medical condition(s).
  • Determine appropriate system entry and correspondence information to be recorded.
  • Enter information on Alberta Blue Cross® computer systems regarding Special Authorization requests in order to facilitate appropriate claims adjudication.
  • Prepare correspondence advising prescribers and subscribers of decisions regarding Special Authorization requests.
  • Handle electronic and telephone inquiries from both internal and external customers.
  • The ability to work occasional weekdays until 5:00 pm, weekends, and statutory holidays on a rotation basis is required.

WHAT YOU WILL HAVE:

  • Post-secondary education in the health services or medical field (i.e. Pharmacy Technician diploma, Medical Office Administration certificate/diploma), or directly related experience.
  • Knowledge of medical terminology and familiarity with drug names is required. Pathophysiology would be an asset.
  • Must possess excellent analytical, problem solving, and decision-making skills.
  • Must have a demonstrated ability to manage time effectively and work with minimum supervision in a team environment.
  • Must have a high degree of accuracy and attention to detail.
  • Computer proficiency, particularly with Microsoft Office (i.e. Word, Excel, and preferably Access) is required.
  • Excellent written and verbal communication skills, as well as organizational skills are required.
  • Must have demonstrated ability to meet the challenges of heavy workloads and frequent change.
  • Must be a strong team player.
  • Must be service-oriented and responsive to our customers. This includes the ability to establish and maintain effective working relationships with both internal and external customers.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca

About Saskatchewan Blue Cross

Insurance
1001-5000

About

Saskatchewan Blue Cross is a locally based business and not-for-profit organization. For nearly 80 years we have remained committed to delivering exceptional health and wellness benefits, travel insurance and life insurance solutions to Saskatchewan residents and employers. We offer more than a rewarding career. Taking care of Saskatchewan begins with taking care of our team and we are proud to be recognized as one of Saskatchewan’s Top Employers since 2017. At Saskatchewan Blue Cross, the future is full of potential; and you could be a part of it!

Why Join Us

Joining our team means being part of an organization where employees are valued, recognized for their contributions and empowered to make us stronger.

Diversity, Equity and Inclusion

Our environment is one where everyone is welcomed, respected, involved and connected. We’re committed to generating and sustaining a workplace where the richness of ideas, backgrounds and perspectives are embraced and cultivated to create business value.

We know when employee needs are taken care of, they can focus on what they do best – supporting our members, our communities, and improving the health and wellness of Saskatchewan residents.

Perks and Benefits

We’re proud to offer an extensive total rewards package that keeps our employees happy and healthy: •Comprehensive health, wellness and income protection benefits plans •Modern offices, including a rooftop patio in Saskatoon and a free on-site fitness facility in both our Saskatoon and Regina locations •Wellness benefits to support a healthy lifestyle •Social events, wellness activities and volunteer opportunities •Total rewards package including competitive compensation •Support for professional development including the opportunity for tuition subsidies •Generous vacation and other benefits that support work-life balance •Retirement savings plan with company-matched contributions