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Return Agent - Part Time - Winnipeg Airport

Enterprise Mobilityabout 1 month ago
Winnipeg, MB
CA$18/hour
Mid Level
Temporary
Part-time

Top Benefits

Employee discount
Retirement savings plan
Training and development

About the role

Overview

Get on the fast track to a more rewarding career with Enterprise Mobility - a team that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise Mobility, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Opening available at the following branch location: 1965 WELLINGTON AVE WINNIPEG, MB R3H 1C2

Interviews will be conducted at 999 KING EDWARD ST 7 WINNIPEG, MB R3H 0R1.

This is a part time position that pays $18.00 / hour

We offer:

  • Employee discount
  • Retirement savings plan
  • Training and development

Schedule Available:

  • Friday, Saturday and Sunday 2:00pm - 10:00pm

Responsibilities

  • Assist all customers with the rental return process.
  • Effectively resolve all customer service issues.
  • Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
  • Advise and review rental charges, and provide an accurate receipt to the customer.
  • Assist other employees in keeping lot organized for ease of access and traffic flow.
  • Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
  • Positively represent the Company to all vendors and the general public.
  • Ensures the security of company assets.
  • Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.

Qualifications

  • Must be at least 18 years of age.
  • Minimum High School Diploma or G.E.D. required.
  • Must have a current and valid Manitoba Class 5I or Class 5F driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
  • Must have at least 1 year of prior customer service, retail or administrative support experience
  • Must be proficient in English, written and verbal comprehension.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work the following schedule: Friday, Saturday and Sunday 2:00pm - 10:00pm

About Enterprise Mobility

Travel Arrangements
5001-10,000

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.

Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.

Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.

That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.