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Hybrid work
In office 4 days a week

About the role

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

Key Responsibilities: As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:

Account Manager

  • As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions.
  • You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.

Analyst

  • You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
  • The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

Account Coordinator

  • As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Competencies:

  • Action Oriented
  • Drives Results
  • Communicates Effectively
  • Plans and Aligns
  • Collaborates

Skills: Clear, Concise and Persuasive Communication

  • Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
  • Confident presenting to larger groups (20+ attendees) including senior-level executives.
  • Engaging storyteller with ability to navigate difficult conversations.

Aptitude for Data Analytics & eCommerce Expertise

  • Familiarity with key eCommerce metrics and best practices.
  • Intermediate to advanced Excel and Powerpoint skills.
  • Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.

Organization and Project Management Skills

  • Effectively prioritize projects with a high volume of competing requests.
  • Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager/Direct Reports:

  • Reports to Brand Advocate Supervisor

Travel Requirements:

  • Travel to Toronto Store Support (SSC) location multiple times per month
  • Occasional visits to the GTA Home Depot stores

Physical Requirements:

  • Extended sitting
  • Repetitive tasks

Hybrid Work:

  • In office 4 days a week -

Working Conditions:

  • Office, Store

Minimum Education:

  • University/College degree in a related area of study, or equivalent experience

Minimum Years Of Work Experience:

  • 3-5 years related experience required

Minimum Leadership Experience:

  • Not required

Certifications:

  • None

Other Requirements/Assets:

  • Experience with Looker, Tableau, Adobe Analytics an asset
  • Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset

About Home Depot Canada

Retail Furniture and Home Furnishings
5001-10,000

The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer.  The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.  

Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.

Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning.  We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.

The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded"​ entrepreneurial spirit are distinctive hall marks of our company.

With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.