Manager, Operations, EPA
Top Benefits
About the role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Reporting into the Process Owner Assembly, this position is responsible for the overall leadership and coordination of the assigned section including financial, operational, and statutory accountability.
Perks at Work:
- no waiting period for medical or dental benefits
- RRSP matching
- subsidized meals
- free access to an EAP
- free parking
- employee discounts such as, Good Life Fitness, TELUS Mobility, Bell Mobility, ROGERS, Dell Computers
- competitive salary, range $90,000 to $105,000 gross annually
Main Duties and Responsibilities:
- Financial accountability for the section.
- Aligns section assembly process to defined master production schedule. Maintains Master Production Schedule (MPS).
- Responsible for compliance and improvement with the objectives established, daily monitoring of deviations and following up with corrective actions.
- Meets quality KPI’s and internal and external customer expectations
- Proactively manages team performance
- Resolves conflict and provides solutions
- Sustains and maintains legal/compliance requirements cross health and safety, food safety, security, and gateOPEX (in-house operational excellence programme).
- Instigates and improves continuous improvement initiatives.
- Actively involved in customer engagement
- Develops departmental competence by training and coaching staff/team
- Leads/attends operational meetings, and shift briefings
- Creates a positive working environment
- Accountable for staff numbers (working with HR)
- Staff and production planning (short and medium term)
- Collaborate with the Internal Delivery System (IDS) team to define and align all internal transport activities
- Ensures the correct application of defined 5S
- Identifies potential defects from the application of Internal Feedback Loop (IFBL)
Qualifications
Education:
- Food and hygiene related education/training
- Various management training
- Desirable specification in Operational and People Management
- Degree educated and/or demonstrable continued professional development at a senior level is preferred
- Professional qualifications in operations/logistics preferred
- Certification or demonstrable experience in Lean Six Sigma preferred
Work Experience:
- At least 5 years’ experience working within an Operations environment
- Experience of working in a Food Hygiene/Health & Safety/High Security environment preferred
- Experience of working in a fast-paced unionized environment
- Minimum of 3 years management experience with demonstrable leadership with management activities and responsibilities
- Experience leading projects and people across organizations, and maintain mandatory standards to ensure the safety of products and processes and to improve product quality required
- Experience with applying lean manufacturing techniques system preferred (specific experience can be questioned during interview phases)
Language / Communication Skills:
- Strong interpersonal skills and the ability to interact effectively with multiple departments and customers
- Excellent written and oral communication skills in English
If you want to be part of a team that helps make travel and culinary memories, join us!
About Gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.
Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide.
Manager, Operations, EPA
Top Benefits
About the role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Reporting into the Process Owner Assembly, this position is responsible for the overall leadership and coordination of the assigned section including financial, operational, and statutory accountability.
Perks at Work:
- no waiting period for medical or dental benefits
- RRSP matching
- subsidized meals
- free access to an EAP
- free parking
- employee discounts such as, Good Life Fitness, TELUS Mobility, Bell Mobility, ROGERS, Dell Computers
- competitive salary, range $90,000 to $105,000 gross annually
Main Duties and Responsibilities:
- Financial accountability for the section.
- Aligns section assembly process to defined master production schedule. Maintains Master Production Schedule (MPS).
- Responsible for compliance and improvement with the objectives established, daily monitoring of deviations and following up with corrective actions.
- Meets quality KPI’s and internal and external customer expectations
- Proactively manages team performance
- Resolves conflict and provides solutions
- Sustains and maintains legal/compliance requirements cross health and safety, food safety, security, and gateOPEX (in-house operational excellence programme).
- Instigates and improves continuous improvement initiatives.
- Actively involved in customer engagement
- Develops departmental competence by training and coaching staff/team
- Leads/attends operational meetings, and shift briefings
- Creates a positive working environment
- Accountable for staff numbers (working with HR)
- Staff and production planning (short and medium term)
- Collaborate with the Internal Delivery System (IDS) team to define and align all internal transport activities
- Ensures the correct application of defined 5S
- Identifies potential defects from the application of Internal Feedback Loop (IFBL)
Qualifications
Education:
- Food and hygiene related education/training
- Various management training
- Desirable specification in Operational and People Management
- Degree educated and/or demonstrable continued professional development at a senior level is preferred
- Professional qualifications in operations/logistics preferred
- Certification or demonstrable experience in Lean Six Sigma preferred
Work Experience:
- At least 5 years’ experience working within an Operations environment
- Experience of working in a Food Hygiene/Health & Safety/High Security environment preferred
- Experience of working in a fast-paced unionized environment
- Minimum of 3 years management experience with demonstrable leadership with management activities and responsibilities
- Experience leading projects and people across organizations, and maintain mandatory standards to ensure the safety of products and processes and to improve product quality required
- Experience with applying lean manufacturing techniques system preferred (specific experience can be questioned during interview phases)
Language / Communication Skills:
- Strong interpersonal skills and the ability to interact effectively with multiple departments and customers
- Excellent written and oral communication skills in English
If you want to be part of a team that helps make travel and culinary memories, join us!
About Gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.
Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide.