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Customer Service Representative

VTL Transport7 days ago
Hybrid
$19/hour
Mid Level
Full-time

Top Benefits

Competitive compensation
Hybrid remote option available after training
Monday to Friday morning schedule

About the role

VTL Transport – VTRANS Branch is a fast-growing transportation and logistics company dedicated to providing efficient, reliable service across Canada. We're currently looking for a Customer Service Agent to support our operations team. If you're bilingual, organized, and enjoy working in a collaborative environment—we want to hear from you!

Key Responsibilities

  • Handle inbound and outbound calls with customers and partners
  • Schedule appointments and coordinate logistics with internal departments
  • Accurately perform data entry and maintain up-to-date records
  • Communicate shipment updates, service changes, and resolve issues
  • Work closely with dispatch and other internal teams to ensure smooth operations
  • Maintain a high level of customer satisfaction through professional and proactive communication

Qualifications

  • Minimum 1 year of experience in a customer service role
  • Experience in the transportation or logistics industry is a strong asset
  • Bilingual – fluent in English and French (or Spanish)
  • Strong computer skills; experience with Microsoft Office and CRM systems
  • Excellent communication, organizational, and problem-solving abilities
  • Team player with a positive and proactive mindset

What We Offer

  • Competitive compensation
  • Hybrid remote option available after training
  • Monday to Friday morning schedule – work-life balance matters
  • Dynamic and supportive team culture
  • Career growth opportunities in a leading transport company

Interested? Apply Today!

Start your career with VTL Transport – VTRANS Branch and help us keep things moving.

Email your resume to: lee-ann@vtltransport.com
Call us at: 514-687-4944 x 232 (Lee-Ann)

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (required)
  • Data entry: 1 year (required)

Language:

  • English (required)
  • French (required)

Work Location: In person

About VTL Transport

Transportation, Logistics, Supply Chain and Storage
51-200

With over 30 years of experience VTL TRANSPORT has built a solid reputation on a world scale. We offer transportation and distribution services through a dedicated team, recent fleet, including the latest technology