Enhanced Youth Outreach Worker

This position reports to the Program Director.

POSITION SUMMARY:

The provincial Enhanced Youth Outreach Worker (EYOW) supports at-risk and high-risk youth* and their families within Durham Region to better navigate and connect with services and prosocial opportunities in their communities to improve youth outcomes.

The EYOW works as a part of the Provincial Youth Outreach Worker Program** to expand the continuum of services of the program by providing intensive one-on-one support to high-risk youth ages 12 to 25 and their families to prevent youth from further risk / violence.

QUALIFICATIONS:

Bachelor of Social Work and relevant experience, or Masters of Social Work, Counselling Psychology or equivalent and eligible for certification / membership in a registered professional association for practitioners in clinical therapy;

Familiarity with the specialized needs of youth who may be experiencing challenges related to mental health, addictions, trauma, relationship violence, human / sex trafficking and / or may be involved in criminal activities;

Demonstrated ability delivering intensive, short-term counselling and support services to youth in crisis, helping them to address their specific challenges, and referring and supporting them to access required services;

Demonstrated ability to support family members of high-risk youth, and refer them to required services;

Skill in managing the case plans of multiple, high-risk youth clients and their families;

Knowledge of and sensitivity to the life experiences and diverse needs, identities and cultural backgrounds of at-risk and high-risk youth in underserved communities;

Knowledge of the community including knowledge of local programs and services to refer high-risk youth, such as mental health and counselling supports; Skill in establishing trusting relationships with youth;

Demonstrated ability to work independently and as part of a team; Demonstrated ability to work co-operatively and negotiate effectively with a range of community groups and service providers across sectors;

Second language an asset; and ability to work flexible hours including one evening a week.

MAJOR RESPONSIBILITIES:

Working as a part of the Durham Youth Outreach Worker team, the Enhanced Youth Outreach Worker will:

Provide short-term, counselling and support services to high-risk youth in accordance with the Stages of Change intervention model adapted for the Youth Outreach Worker Program.

Collaborate with the Youth Outreach Worker to identify youth who may require additional, more intensive services, and work with the Youth Outreach Worker to align support services for individual youth.

Develop and oversee a short-term case management plan for high-risk youth clients, in partnership with the Youth Outreach Worker, and support youth by:

1. Helping youth to identify their needs, goals, aspirations, skills and abilities as well as barriers to accessing services;

2. Helping youth to build resiliency, prosocial skills and other protective factors to address their various risk factors;

3. Helping youth to address the specific incidents / risk factors that may bring them into conflict with peers, family, and / or the law;

4. Providing youth with general information, contacts, referrals and support as needed to build assets and address needs (e.g., housing, employment, education, health care and recreation; social and emotional issues); and

5. Referring youth to appropriate services in the community, and supporting them to access these services.

Support parents and family members to help youth address their needs by providing short-term counselling, if needed, and referring parents and family members to other supports and services available in the community.

Maintain collaborative working relationships with other professionals within and outside of the organization. In collaboration with YOW program teams in Durham Region, and Youth Outreach Worker Supervisor:

1. Promote community awareness of the Youth Outreach Worker Program and maintain a recognizable community presence;

2. Identify emerging issues, service gaps and opportunities for action to build community capacity; and

3. Identify staff development / training needs and participate in staff development / training programs, as required.

4. Enter and maintain accurate and complete service data in the PYOW Case Management System (TREATS) in a timely manner.

5. Enter case notes in agency case management system, adhering to policy standards.

Maintain professional and evidence-based standards of practice in accordance with the Stages of Change intervention model, a positive youth development framework and relevant legislation (e.g. Child and Family Services Act, Youth Criminal Justice Act). Carry out other duties as assigned as part of the provincial Youth Outreach Worker Program. Duties as assigned as part of the Provincial Youth Outreach Program.

SALARY:

$56,727.82 - 61,949.70

HOW TO APPLY:

If you’re interested in joining our team, please submit your resume and a brief cover letter, through info@nscommunity.ca by Monday, June 16, 2025.

We look forward to learning more about you!

*High-risk youth are youth who may be experiencing challenges related to mental health, addictions, trauma, relationship violence, human / sex trafficking and / or may be involved in criminal activities; and who have been involved in specific incidents or conflicts (fight at school, interaction with the police, sibling in conflict with the law) that increase their risks.

**This position complements the community outreach, prevention and intervention work undertaken by the Provincial Youth Outreach Workers to build neighbourhood and community capacity to engage and serve youth better.

At Northstar, we are committed to fostering a workplace that reflects the diversity of the communities we serve. We value and celebrate the unique backgrounds, experiences, and perspectives of all individuals. We are an equal opportunity employer and welcome applications from candidates of all backgrounds, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, women, and members of the 2SLGBTQIA+ community.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations throughout the recruitment process. If you require accommodation, please let us know, and we will work with you to meet your needs.

As required by the Employment Standards Act, 2000, and Ontario Regulation 476/24, we ensure transparency in our hiring practices. This includes providing clear information about compensation, the use of artificial intelligence in hiring (if applicable), and ensuring compliance with all applicable employment standards. These commitments reflect our dedication to fair, inclusive, and accessible employment practices.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $56,727.82-$61,949.70 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 2025-06-16