Top Benefits
About the role
About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Marketing Coordinator, Online Retail Working in the dynamic environment of Four Seasons global headquarters, the Marketing Coordinator, Online Retail will be an integral member of the world-class team that drives marketing and strategy for one of the world’s leading luxury hospitality brands.
The successful candidate will provide support for all sales, marketing and creative related aspects of the online retail platform and will help to drive the overall retail business, ensuring all processes run efficiently and effectively. They will be responsible for the production and coordination of a variety of marketing and creative related projects.
The position requires a solid understanding of marketing principles, experience in the retail industry or CPG considered an asset. The successful candidate will coordinate the overall marketing calendar and follow up on the design, production and distribution of a variety of projects. They will establish timelines as well as work closely with agencies and internal stakeholders to ensure timely roll out of projects. The successful candidate is an excellent project coordinator who is comfortable driving execution across a cross-functional team by creating alignment across a broad range of stakeholders.
What You’ll Be Doing Overall Business Support
- Overall business support, input and ideas to generate retail growth.
- Coordinate overall business product, marketing, and pricing positioning.
- Conduct competitive and industry analysis (product, pricing, user experience).
- Provide sales and marketing support for Online Retail.
- Coordination of meetings with agencies and stakeholders.
- General project management.
- Other duties as required.
Marketing
- Manage the overall marketing and go-to-marketing calendar.
- Manage development and execution of all marketing tactics: including paid, CRM, site updates, promotions, PRSM, and creative development.
- Manage media strategies and media creative briefs.
- Lead development of seasonal campaign creative and copy across email, paid, organic, and site.
- Manage strategic feedback and coordinate creative review cycles and feedback to partners/agencies.
- Asset management (marketing rights/usage).
- Coordination of photoshoots and asset creation.
- Coordination of sample requests and product shipments for marketing initiatives.
- Keep key stakeholders abreast of upcoming marketing activities and product availability.
- Support planning process.
Ecommerce
- Coordinate website reviews and seasonal product updates to the website.
Analytics/Financials
- Support annual sales forecasting.
- Maintain ongoing weekly/monthly sales reporting.
- Maintain marketing budget.
- Support development of strategic recommendations.
- Submit invoices to finance with appropriate approvals.
- Maintain invoice tracker.
- Maintain SKU/pricing files.
Customer Satisfaction
- Assist with ad hoc customer service inquiries and last mile delivery as needed (inquiries beyond scope of dedicated customer service reps).
What You Bring
- College or University degree, preferably in a business or marketing or ecommerce program.
- A minimum of 3 years work experience in a marketing, ecommerce or agency role preferred.
- Solid understanding of marketing principals, CRM, paid media, content strategy execution.
- Experience with luxury and/or global retail brands an asset.
- Proficiency in Word, Excel and PowerPoint mandatory.
- Experience with Shopify, Adobe Analytics and Google analytics an asset.
- Knowledge of business and marketing practices highly desirable.
Key Skills/Who You Are
- Ability to work in a fast-paced environment and handle several deadlines simultaneously.
- Ability to work unsupervised, to take initiative to solve problems or deal with unexpected issues and follow-up to completion.
- A strong team player.
- Ability to deal professionally, courteously and effectively, with all levels of management and other internal and external business contacts.
- Productive self-starter who is flexible, co-operative and receptive to challenge.
- A positive and professional attitude.
- Strong communication/interpersonal skills.
- Project management skills including budgets.
- Detail oriented.
- Strong creative skills.
- Strong written composition and grammar skills.
- Strong administrative skills.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Top Benefits
About the role
About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Marketing Coordinator, Online Retail Working in the dynamic environment of Four Seasons global headquarters, the Marketing Coordinator, Online Retail will be an integral member of the world-class team that drives marketing and strategy for one of the world’s leading luxury hospitality brands.
The successful candidate will provide support for all sales, marketing and creative related aspects of the online retail platform and will help to drive the overall retail business, ensuring all processes run efficiently and effectively. They will be responsible for the production and coordination of a variety of marketing and creative related projects.
The position requires a solid understanding of marketing principles, experience in the retail industry or CPG considered an asset. The successful candidate will coordinate the overall marketing calendar and follow up on the design, production and distribution of a variety of projects. They will establish timelines as well as work closely with agencies and internal stakeholders to ensure timely roll out of projects. The successful candidate is an excellent project coordinator who is comfortable driving execution across a cross-functional team by creating alignment across a broad range of stakeholders.
What You’ll Be Doing Overall Business Support
- Overall business support, input and ideas to generate retail growth.
- Coordinate overall business product, marketing, and pricing positioning.
- Conduct competitive and industry analysis (product, pricing, user experience).
- Provide sales and marketing support for Online Retail.
- Coordination of meetings with agencies and stakeholders.
- General project management.
- Other duties as required.
Marketing
- Manage the overall marketing and go-to-marketing calendar.
- Manage development and execution of all marketing tactics: including paid, CRM, site updates, promotions, PRSM, and creative development.
- Manage media strategies and media creative briefs.
- Lead development of seasonal campaign creative and copy across email, paid, organic, and site.
- Manage strategic feedback and coordinate creative review cycles and feedback to partners/agencies.
- Asset management (marketing rights/usage).
- Coordination of photoshoots and asset creation.
- Coordination of sample requests and product shipments for marketing initiatives.
- Keep key stakeholders abreast of upcoming marketing activities and product availability.
- Support planning process.
Ecommerce
- Coordinate website reviews and seasonal product updates to the website.
Analytics/Financials
- Support annual sales forecasting.
- Maintain ongoing weekly/monthly sales reporting.
- Maintain marketing budget.
- Support development of strategic recommendations.
- Submit invoices to finance with appropriate approvals.
- Maintain invoice tracker.
- Maintain SKU/pricing files.
Customer Satisfaction
- Assist with ad hoc customer service inquiries and last mile delivery as needed (inquiries beyond scope of dedicated customer service reps).
What You Bring
- College or University degree, preferably in a business or marketing or ecommerce program.
- A minimum of 3 years work experience in a marketing, ecommerce or agency role preferred.
- Solid understanding of marketing principals, CRM, paid media, content strategy execution.
- Experience with luxury and/or global retail brands an asset.
- Proficiency in Word, Excel and PowerPoint mandatory.
- Experience with Shopify, Adobe Analytics and Google analytics an asset.
- Knowledge of business and marketing practices highly desirable.
Key Skills/Who You Are
- Ability to work in a fast-paced environment and handle several deadlines simultaneously.
- Ability to work unsupervised, to take initiative to solve problems or deal with unexpected issues and follow-up to completion.
- A strong team player.
- Ability to deal professionally, courteously and effectively, with all levels of management and other internal and external business contacts.
- Productive self-starter who is flexible, co-operative and receptive to challenge.
- A positive and professional attitude.
- Strong communication/interpersonal skills.
- Project management skills including budgets.
- Detail oriented.
- Strong creative skills.
- Strong written composition and grammar skills.
- Strong administrative skills.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.