Top Benefits
About the role
This posting
This posting will be used to fill 1 permanent full-time positions working 75 hours bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.
This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.
Our team
Working at Insured Health Services means being part of a dynamic and dedicated team that delivers legislated health programs and services that matter—from insured hospital and physician care to medical travel and a comprehensive suite of extended benefits for eligible Yukoners. Our work ensures that people across the territory can access the care they need, when and where they need it. We are proud to foster an inclusive, collaborative environment built on respect, accountability, and shared purpose. Backed by a strong, well-established leadership team, we’re united by a commitment to service excellence—and supported by a team of truly great people who care deeply about the work we do.
Your role
Are you a strategic leader with a passion for health care access and service excellence? The Government of Yukon is seeking a dynamic and driven professional to lead our Medical Travel Services team. In this pivotal role, you’ll oversee the coordination of vital medical travel for Yukoners who require insured health services both in and outside the territory. With a strong focus on client-centered care, fiscal accountability, and operational efficiency, you will ensure Yukoners receive timely and equitable access to care, no matter where they live.
You'll work at the intersection of policy, finance, and service delivery—leading innovations, building partnerships, and navigating complex logistics, all while upholding key legislative frameworks. If you're ready to lead a high-impact program that changes lives and strengthens the health system across the territory, this opportunity is for you. Join us in shaping the future of medical travel in the Yukon—where leadership meets purpose.
- For more information on this job, please contact Shauna Demers, Director, Insured Health Services****at 867-667-5620 or shauna.demers@yukon.ca
- For more information about the recruitment process, please contact Katie Terrion, HR Consultant at 867-335-2373 or****katharine.terrion@yukon.ca
Your benefits
In addition to a competitive salary, we offer many additional financial and non-financial benefits.
- Government of Yukon’s many benefits
Your career, your home, your lifestyle
We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.
As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.
Check out:
-
Yukon Life
-
Working at Yukon government
Important application and job requirements
Essential qualifications
Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.
- Post secondary education in health administration, business administration, public administration;
- Progressive experience in program management or service delivery in health care, government, or similarly complex environment;
- Experience managing budgets and financial processes, with a strong understanding of cost control and resource allocation;
- Experience interpreting and apply legislation, policy, and regulation in a public service or healthcare setting;
- Demonstrated experience leading teams and working collaboratively with internal and external stakeholders; and
- Experience identifying and implementing process improvements to enhance service delivery or operational efficiency.
It may be helpful for you to review “Prepare your resume and cover letter”.
An equivalent combination of education, training, and significant experience in health service coordination, program delivery, or public sector administration may also be considered
Desired knowledge, skills and suitability
If selected for an interview, candidates should have, and may be assessed on, the following:
- Strong knowledge of the Yukon health care system, including medical travel frameworks, insured health services, and relevant legislation (e.g., Travel for Medical Treatment Act, Health Care Insurance Plan Act).
- Understanding of service delivery in northern and remote contexts, including the challenges faced by rural, remote, and Indigenous communities.
- Excellent communication and interpersonal skills, with the ability to build and maintain collaborative relationships with clients, providers, government partners, and external jurisdictions.
- Proven ability to lead change and process improvement, with a focus on client-centered service and operational efficiency.
- Sound judgment and decision-making skills, especially in time-sensitive and high-stakes situations.
- Ability to analyze and manage budgets, monitor expenditures, and apply cost-saving strategies while ensuring equitable access to care.
- Strong policy interpretation and implementation skills, including the ability to align service delivery with legislative and regulatory frameworks.
- Team leadership and staff management skills, including coaching, mentoring, and supporting a positive, solutions-focused workplace culture.
- Commitment to equity, diversity, and inclusion in both policy and practice.
It may be helpful for you to review “The job interview process”.
Conditions of employment
- Class 5 driver’s license or equivalent
Job requirements
This job requires you to perform, and/or be exposed to, the following:
- Navigating a fast-paced, high-pressure environment where critical decisions are often made on short notice, managing competing priorities and meeting tight deadlines;
- Leading a team that consistently pushes high a volume of time sensitive medical travel bookings while ensuring compliance with policy and maintaining service standards; and
- Regularly exposed to complex and emotionally charged situations, including interactions with dissatisfied clients
Learn more
- For help on creating your E-recruitment profile, email E-Recruitment.clientsupport@yukon.caor phone 867-667-9453.
Eligibility List
12 months
Post Date
24 July 2025
Close Date
06 August 2025
About Yukon Government
The Yukon public service offers a diversity of career options in a stable work environment. As a Yukon government public servant, you have access to on-the-job learning, leadership courses, interdepartmental training and tuition reimbursement, and the daily opportunity to direct your career path.
As Yukon government public servants, we are able to make a genuine difference in our communities. Every day, we work closely with both the people we serve and with the decision-makers who guide the policies that affect our lives. A career with us allows you to be a part of that process and watch the results of your work come to life in the real world.
Our employment equity policy affirms equal access for women, aboriginal people and people with disabilities to government jobs.
The Yukon government has been recognized as a Top 100 Employer in Canada since 2014. This is due to the benefits, leave options and opportunities for training and career development.
Top Benefits
About the role
This posting
This posting will be used to fill 1 permanent full-time positions working 75 hours bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.
This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.
Our team
Working at Insured Health Services means being part of a dynamic and dedicated team that delivers legislated health programs and services that matter—from insured hospital and physician care to medical travel and a comprehensive suite of extended benefits for eligible Yukoners. Our work ensures that people across the territory can access the care they need, when and where they need it. We are proud to foster an inclusive, collaborative environment built on respect, accountability, and shared purpose. Backed by a strong, well-established leadership team, we’re united by a commitment to service excellence—and supported by a team of truly great people who care deeply about the work we do.
Your role
Are you a strategic leader with a passion for health care access and service excellence? The Government of Yukon is seeking a dynamic and driven professional to lead our Medical Travel Services team. In this pivotal role, you’ll oversee the coordination of vital medical travel for Yukoners who require insured health services both in and outside the territory. With a strong focus on client-centered care, fiscal accountability, and operational efficiency, you will ensure Yukoners receive timely and equitable access to care, no matter where they live.
You'll work at the intersection of policy, finance, and service delivery—leading innovations, building partnerships, and navigating complex logistics, all while upholding key legislative frameworks. If you're ready to lead a high-impact program that changes lives and strengthens the health system across the territory, this opportunity is for you. Join us in shaping the future of medical travel in the Yukon—where leadership meets purpose.
- For more information on this job, please contact Shauna Demers, Director, Insured Health Services****at 867-667-5620 or shauna.demers@yukon.ca
- For more information about the recruitment process, please contact Katie Terrion, HR Consultant at 867-335-2373 or****katharine.terrion@yukon.ca
Your benefits
In addition to a competitive salary, we offer many additional financial and non-financial benefits.
- Government of Yukon’s many benefits
Your career, your home, your lifestyle
We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.
As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.
Check out:
-
Yukon Life
-
Working at Yukon government
Important application and job requirements
Essential qualifications
Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.
- Post secondary education in health administration, business administration, public administration;
- Progressive experience in program management or service delivery in health care, government, or similarly complex environment;
- Experience managing budgets and financial processes, with a strong understanding of cost control and resource allocation;
- Experience interpreting and apply legislation, policy, and regulation in a public service or healthcare setting;
- Demonstrated experience leading teams and working collaboratively with internal and external stakeholders; and
- Experience identifying and implementing process improvements to enhance service delivery or operational efficiency.
It may be helpful for you to review “Prepare your resume and cover letter”.
An equivalent combination of education, training, and significant experience in health service coordination, program delivery, or public sector administration may also be considered
Desired knowledge, skills and suitability
If selected for an interview, candidates should have, and may be assessed on, the following:
- Strong knowledge of the Yukon health care system, including medical travel frameworks, insured health services, and relevant legislation (e.g., Travel for Medical Treatment Act, Health Care Insurance Plan Act).
- Understanding of service delivery in northern and remote contexts, including the challenges faced by rural, remote, and Indigenous communities.
- Excellent communication and interpersonal skills, with the ability to build and maintain collaborative relationships with clients, providers, government partners, and external jurisdictions.
- Proven ability to lead change and process improvement, with a focus on client-centered service and operational efficiency.
- Sound judgment and decision-making skills, especially in time-sensitive and high-stakes situations.
- Ability to analyze and manage budgets, monitor expenditures, and apply cost-saving strategies while ensuring equitable access to care.
- Strong policy interpretation and implementation skills, including the ability to align service delivery with legislative and regulatory frameworks.
- Team leadership and staff management skills, including coaching, mentoring, and supporting a positive, solutions-focused workplace culture.
- Commitment to equity, diversity, and inclusion in both policy and practice.
It may be helpful for you to review “The job interview process”.
Conditions of employment
- Class 5 driver’s license or equivalent
Job requirements
This job requires you to perform, and/or be exposed to, the following:
- Navigating a fast-paced, high-pressure environment where critical decisions are often made on short notice, managing competing priorities and meeting tight deadlines;
- Leading a team that consistently pushes high a volume of time sensitive medical travel bookings while ensuring compliance with policy and maintaining service standards; and
- Regularly exposed to complex and emotionally charged situations, including interactions with dissatisfied clients
Learn more
- For help on creating your E-recruitment profile, email E-Recruitment.clientsupport@yukon.caor phone 867-667-9453.
Eligibility List
12 months
Post Date
24 July 2025
Close Date
06 August 2025
About Yukon Government
The Yukon public service offers a diversity of career options in a stable work environment. As a Yukon government public servant, you have access to on-the-job learning, leadership courses, interdepartmental training and tuition reimbursement, and the daily opportunity to direct your career path.
As Yukon government public servants, we are able to make a genuine difference in our communities. Every day, we work closely with both the people we serve and with the decision-makers who guide the policies that affect our lives. A career with us allows you to be a part of that process and watch the results of your work come to life in the real world.
Our employment equity policy affirms equal access for women, aboriginal people and people with disabilities to government jobs.
The Yukon government has been recognized as a Top 100 Employer in Canada since 2014. This is due to the benefits, leave options and opportunities for training and career development.