Job Summary Groupe Touchette, Canada’s leading tire distributor, is seeking a Sales Support Coordinator to join our dynamic Sales Support & Customer Care team. This pivotal role provides data-driven insights and strategic support across our key business channels: DT Tire, TireLink, Alliance, and Corporate. As the Sales Support Coordinator , you will be responsible for analyzing a variety of sales and operational datasets, compiling monthly reports, and providing intelligence that drives key sales initiatives and actions. You will support cross-functional collaboration and ensure our sales teams have accurate and timely information to perform at their highest potential

Missions

• Data Analysis & Reporting

• Analyze sales, tire bookings, returns, Indicia, and historical data across all business channels.
• Deliver accurate and timely monthly sales support reports with actionable insights.
• Support quarterly and annual reviews with data visualizations and summaries.
• Assist in the evaluation and alignment of data for Best-in-Class Sales Awards and internal recognition programs.
• Call Centre Data support – Cisco reporting tool

• Seasonal Booking Support

• Co-ordinate & analyze data of Seasonal bookings for all Channels
• Collaborating with Merchandising and Booking specialist for loading of booked sku’s
• Provide Year Over Year compliant reporting for TireLink and Alliance programs
• XTRM Program support and seasonal target generation

• Sales Promotions

• Early Delivery Rebate management for booking programs
• Vendor Promotional program support
• XTRM Promotion analysis

• System Expertise & Integration

• Work within the SAP S/4HANA environment for data extraction and validation.
• Utilize Microsoft Excel (advanced level) to manipulate, interpret, and present data.
• Leverage Power BI for dashboards and executive reporting.
• Use Power Apps where applicable to support and streamline sales support processes.

• Collaboration & Communication

• Collaborate with Sales Directors, Regional Managers, and the Customer Care team to understand business needs and reporting priorities.
• Ensure data consistency and integrity across departments and reporting tools.
• Communicate trends, anomalies, and improvement opportunities to stakeholder

Success Factors

• Education:

• College diploma or university degree in Business Administration, Finance, Data Analytics, or a related field.

• Experience:

• Minimum of 3 years in a sales support, business analysis, or similar role.
• Experience working in or supporting sales teams in a B2B environment is an asset. o Understanding of the Automotive industry is an advantage to this role.

• Technical Skills:

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, macros, Power Query).
• Familiarity with Power BI and Power Apps and C4C CRM is strongly preferred.
• Experience with SAP S/4HANA or similar ERP systems required.
• Strong data hygiene, validation, and visualization capabilities.

• Soft Skills:

• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Detail-oriented with a high level of accuracy and analytical thinking.
• Ability to work independently and collaboratively across departments.