About the role
Retail Sales Associate
POSITION DESCRIPTION AND KEY MEASURES
Department: Retail Operations
Location: Store Location
Report to: DM
Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Position Summary:
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.
Key Responsibilities:
- Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
- Process transactions accurately using our Point of Sale (POS) system
- Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
- Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
- Support Store Manager with daily operations, reports, and special projects
- Build deep product knowledge to effectively communicate features and benefits to customers
- Drive sales through suggestive selling and creating genuine connections with customers
- Embody our brand values and serve as a brand ambassador both in-store and in the community
Requirements:
- High school diploma or equivalent
- Previous retail experience preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Genuine passion for retail and fashion
- Flexible availability including evenings, weekends, and holidays
- Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
- Basic math skills and attention to detail
About lovisa
Join the Lovisa America Team: It is exciting times at Lovisa USA with lots of new stores opening across America, so we are looking for our next amazing Lovisa Team to join our growing brand across the US Market!
We opened are 1st Lovisa store in 2017 Glendale California. We can proudly announce that we have over 100+ stores across the United States with no plans to slow down. Join today and be part of the Lovisa USA Journey.
California, North California, Texas, Florida, Minnesota, New York, New Jersey, Arizona, Colorado, Louisiana, South & North Carolina, Tennessee, Oklahoma, Illinois, India, Ohio, Kentucky, Connecticut, Massachusetts, Washington, Kansas - many more to come!
Our Brand: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, It’s about you, always to everything we do.
Our history and Our future: Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast-fashion jewellery retailers. It’s expansion has rapidly grown with over 600+ stores across the globe. See below some of the markets you can find a Lovisa store.
Australia | New Zealand | Singapore | Malaysia | Hong Kong | South Africa | United States of America | Canada | United Kingdom | France | Austria | Belgium | Germany | Luxembourg | Netherlands | Switzerland | Poland | Franchised stores in the Middle East (Kuwait, the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar.)
It doesn’t stop there! The direction for the future of Lovisa is to continue expanding our brand across our existing markets and new markets. Keep your eyes peeled for more exciting news!
Our Culture: Here at Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive by our Lovisa culture commitments.
- Can do attitude
- Customer Experience
- Respect
- Continuous Improvement
- Communicate
- Costs
- Accountability
- Teamwork
- Trust
- Integrity +1. Do it now
Our Benefits/Perks: Lovisa provides endless, exceptional career opportunities for our team to grow within the brand. Every team member will have an allocated weekly one on one session with their line manager for progression planning.
- Opportunities with a global business locally and internationally
- Personal career growth
- Exceptional product discounts
- Referral Rewards Program
- Team and Support Centre Social Events
- Full Time Store Managers & Support Centre health benefits
About the role
Retail Sales Associate
POSITION DESCRIPTION AND KEY MEASURES
Department: Retail Operations
Location: Store Location
Report to: DM
Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Position Summary:
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.
Key Responsibilities:
- Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
- Process transactions accurately using our Point of Sale (POS) system
- Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
- Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
- Support Store Manager with daily operations, reports, and special projects
- Build deep product knowledge to effectively communicate features and benefits to customers
- Drive sales through suggestive selling and creating genuine connections with customers
- Embody our brand values and serve as a brand ambassador both in-store and in the community
Requirements:
- High school diploma or equivalent
- Previous retail experience preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Genuine passion for retail and fashion
- Flexible availability including evenings, weekends, and holidays
- Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
- Basic math skills and attention to detail
About lovisa
Join the Lovisa America Team: It is exciting times at Lovisa USA with lots of new stores opening across America, so we are looking for our next amazing Lovisa Team to join our growing brand across the US Market!
We opened are 1st Lovisa store in 2017 Glendale California. We can proudly announce that we have over 100+ stores across the United States with no plans to slow down. Join today and be part of the Lovisa USA Journey.
California, North California, Texas, Florida, Minnesota, New York, New Jersey, Arizona, Colorado, Louisiana, South & North Carolina, Tennessee, Oklahoma, Illinois, India, Ohio, Kentucky, Connecticut, Massachusetts, Washington, Kansas - many more to come!
Our Brand: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, It’s about you, always to everything we do.
Our history and Our future: Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast-fashion jewellery retailers. It’s expansion has rapidly grown with over 600+ stores across the globe. See below some of the markets you can find a Lovisa store.
Australia | New Zealand | Singapore | Malaysia | Hong Kong | South Africa | United States of America | Canada | United Kingdom | France | Austria | Belgium | Germany | Luxembourg | Netherlands | Switzerland | Poland | Franchised stores in the Middle East (Kuwait, the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar.)
It doesn’t stop there! The direction for the future of Lovisa is to continue expanding our brand across our existing markets and new markets. Keep your eyes peeled for more exciting news!
Our Culture: Here at Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive by our Lovisa culture commitments.
- Can do attitude
- Customer Experience
- Respect
- Continuous Improvement
- Communicate
- Costs
- Accountability
- Teamwork
- Trust
- Integrity +1. Do it now
Our Benefits/Perks: Lovisa provides endless, exceptional career opportunities for our team to grow within the brand. Every team member will have an allocated weekly one on one session with their line manager for progression planning.
- Opportunities with a global business locally and internationally
- Personal career growth
- Exceptional product discounts
- Referral Rewards Program
- Team and Support Centre Social Events
- Full Time Store Managers & Support Centre health benefits