Join the Monarch Dentistry Team!

We are seeking enthusiastic and dedicated team members to join our North York location. If you're a motivated multi-tasker who thrives in a collaborative environment and is committed to delivering outstanding patient care, we want to hear from you!

Position: Dental Office Administrator / Receptionist

Responsibilities:

• Serve as the first point of contact for patients, providing exceptional customer service in person, over the phone, and via email
• Coordinate and manage patient appointments, efficiently filling schedule vacancies
• Handle patient inquiries, referrals, and liaise with other offices clearly and concisely
• Process patient and insurance billings while maintaining accurate account records
• Follow up on outstanding accounts receivable from insurance providers and patients
• Maintain patient files, charts, and reports in the Electronic Records system

Requirements and Qualifications:

• Previous experience as a dental office administrator/receptionist
• Proficiency in optimizing patient appointment schedules
• Knowledge and understanding of maintaining patient privacy and confidentiality
• Flexibility to work evenings and weekends as required
• Previous dental assisting experience is an asset
• Strong organizational and multi-tasking skills
• Reliable, punctual, and able to adapt to a fast-paced environment
• Excellent interpersonal skills with a strong ability to engage with a variety of patients
• Experience with dental practice management software such as Dentrix is considered an asset

What We Offer:

• Permanent positions
• Competitive wages
• Opportunities to work at multiple locations
• A supportive and collaborative team environment
• Comprehensive training and guidance from experienced colleagues
• A dynamic, fast-paced work environment
• Flexible and convenient work schedules

About Monarch Dentistry: Monarch Dentistry is committed to fostering a workplace as diverse as the communities we serve. We are proud to be an equal opportunity employer dedicated to creating an inclusive and welcoming environment for all employees.

Job Types: Part-time, Permanent

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Experience:

• dentrix: 1 year (required)
• Dental receptionist: 1 year (required)

Work Location: In person