Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Investigation Support Services / Corporate Security in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Investigator will evaluate and action mid to high-complexity incoming requests for Corporate Security Scotiabank and Tangerine in an appropriate and efficient manner. This role is accountable for supporting the strategic priorities of Corporate Security’s framework, including accountability for giving and seeking advice, guidance, and direction on a range of issues and initiatives and contributing to Corporate Security’s high-performance culture.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Assess risk and provide effective risk mitigation initiatives during the investigative process.

• Identifies trends and risks based on all incidents assigned to Investigation Support and communicates them to necessary stakeholders and Management for assessment and instruction on the appropriate course of action where required.

• Develops and maintain a network of contacts within the bank and financial industry to ensure quick resolution of loss situations and to keep apprised of industry best practices in fraud trends.

• Establishes and maintains a liaison with law enforcement agencies and other financial institutions (FIs) to foster collaboration in the investigation of criminal acts against the Bank and in the resolution of problems affecting Bank security as a whole.

• Keep up to date on financial crime related issues, keep abreast of industry developments and to protect the interests of Scotiabank

• Retrieves documentation and prepare case files in support of matters according to Standard Operating Procedures and guides maintaining a high standard of case management data entry to support reporting within and external to Corporate Security

• Provides support to business lines and partners in the identification of and recovery of loss events.

• Assists in promoting continuous improvement of business processes and procedures by providing input and recommendations to Management.

• Manage personal development to ensure knowledge and skills relative to the Investigator’s role is continually enhanced by: o Regularly reviewing internal resources for updates to policies and procedures o Utilizing me@scotiabank to complete compulsory courses to meet regulatory and Bank requirements and to complete optional courses to enhance/develop knowledge and skills relative to the Investigator role o Researching/sharing best practices and fraud trends

• Collaborates with other areas in Corporate Security and key partners such as Anti Money Laundering and Fraud as requested by Management in exception circumstances, specifically work done outside standard business hours.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• University/college courses in business law or law enforcement or equivalent training and experience.

• Thorough knowledge of investigative practices, methods, and enforcement strategies.

• Working knowledge of both criminal and civil processes and the rules surrounding the admissibility of evidence preferred but not required.

• Thorough knowledge of Bank IT applications, systems, and security controls.

• 2-3 years practical experience investigating financial crimes, including fraud and due diligence investigations.

• Thorough knowledge of Canadian Retail Banking products and services

• Proficient in Microsoft Suite

• French language skills are an asset.

• Industry standard credentials (CFE, CAMS, CFCI, etc.) an asset

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.