Education Operations Manager
Top Benefits
About the role
Position Information
Position Title
Education Operations Manager
Department/Unit
Family Medicine
Location
Halifax, Nova Scotia, Canada
Posting Number
S108-25
Employee Group
DPMG
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0 FTE
Salary
$68,105 - $91,237 per annum
Classification
ADM-06
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Department of Family Medicine is one of the largest and most complex clinical science departments within the Faculty of Medicine and is dedicated to excellence in patient care, teaching, research, and administration within the discipline of Family Medicine in a distributed learning environment (across three provinces). Reporting to the Chief Operating Officer, the Education Operations Manager oversees the postgraduate, undergraduate, and faculty development activities for the department by centrally providing administrative leadership and development of the educational programming as well as strategically supporting, and being accountable to, the Medical Education Directors for academic matters.
Key Responsibilities
-
Lead the planning, development, implementation and consistent application of guidelines, operational policies, processes and procedures for undergraduate and postgraduate program support functions and systems for the Family Medicine education program centrally and at Family Medicine training sites.
-
Provide advice to FM faculty, staff and learners on administrative and other regulatory matters. Guide the development, implementation and evaluation of curriculum initiatives in keeping with relevant accreditation standards. Manage the Family Medicine accreditation process.
-
Oversee the administrative aspects of the postgraduate admissions process, scheduling processes for the educational programs, and evaluation process as well as program-level faculty development activities.
-
Oversee the effective administration of and act as a resource person for various committees. Identify and bring forward relevant issues for consideration and decisions.
-
In collaboration with medical education staff, actively promote the department to prospective applicants. Manage the department’s residency matching process through the Canadian Residency Matching Service. Oversee the administrative aspects of the selection processes, committee, and associated events.
-
Lead, manage, coach, and mentor direct reports. Streamline workflow, set unit priorities, and ensure maximum efficiency and alignment with various stakeholders and department goals.
Note
This position is regularly required towork outside of core business hours for meetings and, as required, for priority projects, including evenings and weekends.
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
-
Undergraduate degree in a relevant field plus approximately five to seven years progressive, relevant experience in education management (or an equivalent combination of training and experience).
-
Strong interpersonal, relationship-building, and communication (verbal and written) skills with proven diplomacy and ability to work well as part of a team.
-
Proven attention to detail, initiative, problem-solving skills, and independent judgement.
-
Demonstrated ability to multi-task while working. independently in a fast-paced and results-oriented environment.
-
Effective and demonstrable leadership skills with prior experience managing staff.
Assets
-
Experience in education management in an academic health care environment.
-
Masters degree in relevant field.
-
Knowledge of business management such as budgeting, strategic planning, data analysis.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
-
Communication
-
Thinking and Acting Strategically
-
Relationship Building
-
Resource & Process Management
-
Change & Innovation
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity
Posting Detail Information
Number of Vacancies
One (1)
Open Date
06/19/2025
Close Date
07/14/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
https://dal.peopleadmin.ca/postings/19012
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.
Education Operations Manager
Top Benefits
About the role
Position Information
Position Title
Education Operations Manager
Department/Unit
Family Medicine
Location
Halifax, Nova Scotia, Canada
Posting Number
S108-25
Employee Group
DPMG
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0 FTE
Salary
$68,105 - $91,237 per annum
Classification
ADM-06
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Department of Family Medicine is one of the largest and most complex clinical science departments within the Faculty of Medicine and is dedicated to excellence in patient care, teaching, research, and administration within the discipline of Family Medicine in a distributed learning environment (across three provinces). Reporting to the Chief Operating Officer, the Education Operations Manager oversees the postgraduate, undergraduate, and faculty development activities for the department by centrally providing administrative leadership and development of the educational programming as well as strategically supporting, and being accountable to, the Medical Education Directors for academic matters.
Key Responsibilities
-
Lead the planning, development, implementation and consistent application of guidelines, operational policies, processes and procedures for undergraduate and postgraduate program support functions and systems for the Family Medicine education program centrally and at Family Medicine training sites.
-
Provide advice to FM faculty, staff and learners on administrative and other regulatory matters. Guide the development, implementation and evaluation of curriculum initiatives in keeping with relevant accreditation standards. Manage the Family Medicine accreditation process.
-
Oversee the administrative aspects of the postgraduate admissions process, scheduling processes for the educational programs, and evaluation process as well as program-level faculty development activities.
-
Oversee the effective administration of and act as a resource person for various committees. Identify and bring forward relevant issues for consideration and decisions.
-
In collaboration with medical education staff, actively promote the department to prospective applicants. Manage the department’s residency matching process through the Canadian Residency Matching Service. Oversee the administrative aspects of the selection processes, committee, and associated events.
-
Lead, manage, coach, and mentor direct reports. Streamline workflow, set unit priorities, and ensure maximum efficiency and alignment with various stakeholders and department goals.
Note
This position is regularly required towork outside of core business hours for meetings and, as required, for priority projects, including evenings and weekends.
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
-
Undergraduate degree in a relevant field plus approximately five to seven years progressive, relevant experience in education management (or an equivalent combination of training and experience).
-
Strong interpersonal, relationship-building, and communication (verbal and written) skills with proven diplomacy and ability to work well as part of a team.
-
Proven attention to detail, initiative, problem-solving skills, and independent judgement.
-
Demonstrated ability to multi-task while working. independently in a fast-paced and results-oriented environment.
-
Effective and demonstrable leadership skills with prior experience managing staff.
Assets
-
Experience in education management in an academic health care environment.
-
Masters degree in relevant field.
-
Knowledge of business management such as budgeting, strategic planning, data analysis.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
-
Communication
-
Thinking and Acting Strategically
-
Relationship Building
-
Resource & Process Management
-
Change & Innovation
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity
Posting Detail Information
Number of Vacancies
One (1)
Open Date
06/19/2025
Close Date
07/14/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
https://dal.peopleadmin.ca/postings/19012
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.