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Client Care Specialist / Reception - Lincoln Animal Hospital

VetCare Canada3 days ago
Coquitlam, BC
CA$17 - CA$22/hour
Senior Level
part_time

Top Benefits

Competitive Base Salary
Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
Comprehensive Benefits Include: Medical, Dental & Life Insurance

About the role

Lincoln Animal Hospital (lincolnanimalhospital.ca) is located in Coquitlam, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.

Lincoln Animal Hospital team, in the Coquitlam Centre area are looking for a receptionist. We are a small and passionate team working our way up to further excellence with our client and patient care. Candidates with at least 3 years of experience in a veterinary client care receptionist role is preferred. If this sounds like a good fit for you, please apply, and we look forward to welcoming a new member.

Expected Wage Range: $17.00 - $22.60

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Pease note we are looking for someone who can work one shift a week with the possibility of working more hours in the future.

What We Offer:

  • Competitive Base Salary
  • Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
  • Comprehensive Benefits Include: Medical, Dental & Life Insurance
  • Flexible Schedule
  • Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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About VetCare Canada

Veterinary Services

👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.

While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.

That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️

WHY WORK WITH US?

💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.

🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.

🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.

Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)