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Industrial Engineer Lead

Home Depot Canadaabout 1 month ago
Toronto, Ontario
Senior Level
full_time

Top Benefits

Hybrid work

About the role

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose Industrial Engineer lead will lead the development of engineered labour standards to model store processes.

The successful candidate will demonstrate competency in core Industrial Engineering principles (engineered labour standards e.g. MOST, time and motion Studies, Staffing and Scheduling). The candidate will be required to coordinate with internal and external partners to analyze business needs and provide insights and recommendation on process improvement opportunities and industry trends in retail operations.

Position Responsibilities Oversee and manage the maintenance of existing, and implementation of new, engineered labour standards utilizing MOST (or similar) methodology

Design and conduct time and motion studies for the development of engineered labor standards and process re-engineering activities

Conduct in-depth analysis to determine impact to the organization resulting from revisions to engineered labor standards, SOP changes or implementation of pilot programs.

Act as an internal consultant by developing and maintaining relationships with business partners, gain understanding of their business processes and vision, and present and influence stakeholders with recommendations for process reengineering

Use appropriate project management tools and techniques to plan and execute the completion of assigned tasks and deliver consistent results

Build and deliver compelling presentations at the appropriate level of detail for the audience, including executive leadership

Develop optimized scheduling and staffing models to drive productivity and customer service targets

Utilize data analytics and visualization tools to identify and present actionable labour insights

Perform configuration changes within WFM system to reflect labour model changes

Partner with HR and other business partners to build change management approach for assigned projects

Mentor and coach more junior associates as needed in IE principles

Experience/Knowledge Required Bachelor’s degree in engineering (Industrial Engineering preferred)

3- 5 years professional experience as an Industrial Engineer in retail or DC environment

Extensive experience building engineered labour standards and conducting time and motion studies

Excellent written and verbal communication skills, with experience presenting to senior leadership

Experience performing data analytics and building visualization using SQL, Python, Tableau etc.

Demonstrated ability to tackle business problems that are ambiguous in nature

Strong project management skills, with the ability to successfully manage multiple tasks at any given point

Self-starter, efficient, organized, and able to produce high quality work under pressure and in a timely fashion

Strong work ethic and sense of responsibility and confidentiality

Deliverables and Execution

Develops and maintains comprehensive engineered labour standards based on existing or proposed store processes

Designs and conducts work sampling time studies, maintains documentation, and summarizes and presents insights

Recommends process improvements based on industrial engineering analytics

Consults with business owners to align on business strategy and vision and incorporates in labour model development

Develops and deploys staffing models to drive operational efficiency

Partners with HR and business owner to build and deploy change management to stores

Performs ad hoc workforce analytics and provides stores with insights and recommendations

Supervises and validates work from more junior associates and provides feedback

People

Advocates for customers and associates by ensuring the right labour support is provided

Represent workforce team in broader organization by acting as SME for labour engineering

Balance interests of various stakeholders impacted by labour (Finance, stores, HR, etc)

Communicates effectively to stakeholders and SLT and gain buy in for proposals

Mentor and coach more junior associates

Competencies

Communicates Effectively

Drives Results

Action Oriented

Customer Focus

Collaborates

Business Insights

Ensures Accountability

Plans and Aligns

Manages Complexity

Optimize Work Processes

Manages Ambiguity

Manages Conflicts

Direct Manager/Direct Reports No direct reports

  • Reports to : Andrew Scott

Travel Requirements

  • 40- 60 %

Physical Requirements Hybrid Work:

  • Hybrid

Working Conditions

  • Office, Store

Minimum Education

  • Bachelor's

Minimum Years Of Work Experience

  • 3 years

Minimum Leadership Experience

  • None

Certifications MOST

PEng (Professional Engineer)

About Home Depot Canada

Retail Furniture and Home Furnishings
5001-10,000

The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer.  The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.  

Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.

Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning.  We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.

The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded"​ entrepreneurial spirit are distinctive hall marks of our company.

With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.