Flocor Inc., is subsidiary of Deschenes Group Inc. and a leader in the industrial pipe, valve and fitting distribution industry. We are searching for Truck Driver/Counter Sales for our Nanaimo, BC Branch. The successful candidate is a dual-role position responsible for providing exceptional customer service through sales support at the branch counter, as well as delivering materials to and from customer sites in a safe and timely manner. This hybrid position supports sales operations and logistics while maintaining high standards of safety, accuracy, and communication.

Primary Job Duties

Driving & Delivery Duties:

• Complete deliveries and pick-ups according to the branch’s daily schedule.
• Ensure safe loading, securing, and unloading of materials.
• Conduct pre-trip inspections and submit maintenance checklists.
• Complete all delivery-related documentation, obtain signatures, and return completed paperwork.
• Follow all transportation regulations and company safety protocols.
• Responsible when driving, to ensure trucks and equipment are in good working condition; pre-start up checklists and maintenance checklists are completed and submitted, to immediately communicate mechanical/maintenance issues to supervision
• Support warehouse operations (order picking, receiving, stock placement) when not driving.

Sales & Customer Service Duties:

• Receive and process customer sales orders at the counter, by phone, or email.
• Prepare and follow up on sales quotations and delivery schedules.
• Promote complimentary, alternative, or specially priced items to enhance sales.
• Resolve customer issues by collaborating with warehouse, credit, purchasing, and sales teams.
• Maintain up-to-date product knowledge and communicate specifications clearly.
• Assist with order picking, packing, and restocking as required.
• Participate in trade shows or special events when required.

Secondary Job Duties

• Assist with physical inventory counts and reconciliation.
• Help maintain showroom and counter area appearance.
• Assist with reception and administrative tasks as needed.
• Acquire and provide Mill Test Reports or product documentation to customers.
• Provide feedback to improve routing, customer satisfaction, and sales opportunities.
• Responsible to participate in and promote the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines
• Other duties as assigned

Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Physically fit; capable of lifting, walking, and climbing.
• Class 3 driver's license with clean driving abstract.
• Bilingual (French & English) may be required in some regions.
• Computer literate with basic math skills and attention to detail.
• Able to operate or be trained in forklifts and lifting equipment.

Education & Experience

· Secondary School Diploma or College Diploma in Sales, Business, or related field.

· Minimum 1 year experience as a Class 3 truck driver.

· Minimum 2 years experience in customer service, inside sales, or warehouse/counter sales environments.

· A combination of relevant education and experience will be considered.

We are an employer of choice!

Professional growth and training are an essential part of staff development, including;

· On the job training

· Product knowledge training

· Education assistance program

· Mentoring/leadership program

· Professional development webinars and seminars

Why this position may be right for you

· Canada's Best Managed Companies

· Competitive Salary

· Comprehensive Health Benefits

· RRSP Contribution Matching

· Learning & Development Opportunities

· Employee Focused Programs

· Additional Holiday Closure

· A Supportive and Positive Work Environment.

Our Values

The success of our company is based on the balance between our 4 primary values:

· Integrity

We are honest and responsible.

• Respect

We care about our people and we are inclusive.

• Fairness

We have management practices that ensure fair treatment for everyone.

• Teamwork

We achieve our goals by supporting each other

If you are interested in this position, please submit and complete a Flocor application form from our website (https://www.flocor.ca/en/careers/), your cover letter and resume to hr@flocor.ca

Please clearly state the position you are interested in applying for in the email subject. Recruitment process could include testing, assessments, and interviews. A full background and reference check will be required for hire.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted in relation to an employment opportunity, please advise our Human Resources department or hiring manager of the accommodation measures if required which would enable you to be interviewed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Type: Full-time

Pay: From $27.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Nanaimo, BC V9T 3Y4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you legally entitled to work in Canada?
• Do you have a clean drivers abstract

Education:

• Secondary School (preferred)

Experience:

• truck driving: 2 years (preferred)

Licence/Certification:

• Forklift Licence (preferred)
• Class 3 Licence (preferred)

Work Location: In person