Position Overview:

Riverside Spa is seeking a university student to join our Guest Services team starting in August 2025. Our ideal candidate has excellent customer service skills and is passionate about positively contributing to the guest experience.

The schedule is a fixed schedule, we believe in work-life balance and as such have schedules created to ensure all employees can make plans and know when they are expected to be at work. The schedule is ideal for a university student as it is primarily evenings and weekends.

Responsibilities:

Ø Provide exceptional service to Riverside Spa guests may that be in person, over the phone or via email
Ø Host/hostess guests while they are at the spa
Ø Book spa appointments and manage spa schedules
Ø Retail and gift certificate sales
Ø Upkeep of lobby area
Ø General administration

Requirements:

Ø 1 year minimum experience in a customer service setting
Ø Must be able to work evenings and weekends
Ø Must have strong communication skills, both written and verbal, with excellent phone etiquette
Ø Must be punctual, friendly and professional
Ø Must be willing to uphold the company policies and procedures

Job Type: Part-time

Pay: From $17.50 per hour

Expected hours: 9.5 – 15 per week

Additional pay:

• Commission pay
• Tips

Benefits:

• Company events
• On-site parking
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift

Application question(s):

• Are you able to work evenings and weekends?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person