As a Commercial Sales Support, General Student , you will support our Sales team where you will help enhance customer engagement and contribute to operational success. The role focuses on connecting with customers, introducing them to digital payment solutions and ensuring a seamless experience through proactive outreach and data analysis. You will build upon your essential communication skills over the phone, work closely with team members to refine outreach strategies, and gain exposure to customer service best practices within a collaborative, dynamic environment.

Find out more here about how you can unleash your full potential at DLL

Day to Day

• Conduct proactive outbound phone calls to customers to offer our current customers digital payment solutions
• Explain and promote the benefits of digital payment solutions to customers
• Address customer inquiries and provide exceptional service
• Maintain accurate records of customer interactions and transactions
• Generate reports and insights from customer data
• Collaborate with team members to improve outreach strategies

Essentials

• No prior sales experience required, however customer service/over the phone experience is considered an asset
• Strong communication and interpersonal skills.
• Comfortable making outbound calls
• Professional and courteous demeanor
• Experience with Excel (formulas, filter, Pivot Table) and data management
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Ability to work from home remotely/independently and in a virtual team environment as well as in-office. This position is a hybrid position which would require the student to come into office as required.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

What You Will Gain

• Participation in the Learning and Development Program while you complete your placement
• Access to e-learning and skill development courses
• Regional and global networking opportunities with members
• Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our Four Wellbeing Categories Are As Follows

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world. Good to Know

Applicable Pay Range $20 - $23/hr

• Deadline for application: June 21, 2025 (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment
• This is a 4-month summer placement opportunity
• Due to the nature of the opportunity, the role is considered hybrid, with the expectation to come into the Burlington office 2-3 times per week
• For more information, please contact our Talent acquisition partner April Kim via april.kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.