Top Benefits
About the role
Paradox Access Solutions is seeking a Service Writer to join our team!
JOB TYPE: Full-time, Permanent
LOCATION: Acheson, AB
BUILD YOUR CAREER WITH US
The Service Writer is a key administrative and operational support role within the Paradox shop team. Working directly alongside Heavy Equipment Technicians and reporting to the Shop Foreman, the Service Writer ensures that our fleet and equipment operations run smoothly through the coordination of repairs, maintenance tracking, inventory control, and documentation. This role blends shop-based logistics with hands-on support and data entry, making it a great fit for someone who thrives in a fast-paced, collaborative environment.
JOIN FOR THE JOB, STAY FOR THE BENEFITS
We value your dedication and offer an enticing benefits package, including:
- Extended Health & Denal Benefits
- Flexible Health Spending Account
- Employee Family Assistance Program
- Wealth Benefits – Group Matching RRSP.
- Generous Paid Time Off Program
- Company closure between Christmas and New Year.
- Competitive Wages
- Exciting Career Progression Paths
- Making a difference in our communities
HOW YOU’LL CONTRIBUTE (RESPONSIBILITIES)
Repair & Maintenance Coordination
- Coordinate and schedule equipment repairs and services with technicians.
- Track work orders and ensure repair logs and documentation are maintained.
- Create and manage cost estimates for parts, labor, and service needs.
- Assist in processing warranties and follow-ups with suppliers or manufacturers.
Inventory & Shipping Support
- Maintain inventory control systems for parts and consumables.
- Receive, label, and document inbound shipments; ensure packing slips match deliveries.
- Prepare, package, and document outbound shipments.
- Conduct regular stock checks and report discrepancies.
Administrative Duties
- Perform data entry for work orders, purchase orders, and service tickets.
- Match purchase invoices to approved POs; maintain organized electronic and physical records.
- Support statement and billing processes in coordination with the Fleet and Transportation team.
- Provide general administrative support including filing, scanning, and correspondence.
Logistics & Shop Support
- Assist with vehicle and part pick-up/delivery as needed.
- Operate forklifts or shop vehicles when required (training provided if not already licensed).
- Monitor shop organization, cleanliness, and safety standards; report hazards or equipment concerns.
DO YOU HAVE WHAT IT TAKES? (REQUIREMENTS)
- 5+ years in a similar role, preferably within the construction or heavy equipment industry.
- Strong understanding of equipment, trucks, and maintenance processes.
- Proficiency in Microsoft Office Suite and an ability to acclimate to PC-based inventory control systems such as Spectrum and order entry systems.
- Considered an asset if has specialized knowledge of specific parts such as automobile, heavy equipment, recreational vehicles, or engines.
- Considered an asset if a Registered apprentice, Journeyperson Mechanic or has a mechanical background.
- Class 5 Driver’s License and an adequate 5-year Driver’s Abstract.
- Able to pass a pre-employment Drug, Alcohol, and 35lb Fitness-to-work test.
WHO WE ARE
Since 2004, our mission has been to be the best in every industry we operate in, including road building, temporary access solutions, and drainage solutions for mining. We stand out by staying true to our three guiding principles: valuing our employees, prioritizing sustainability, and committing to innovation to redefine industry standards. As a team, we believe in overcoming obstacles and providing responsible solutions for safe and reliable access to necessary destinations for communities and organizations across the country.
Along the way, we make responsible choices, acting in the best interests of our people, our projects, and the environments in which we operate. We're proud to have a strong history fueled by innovation, a people-first mindset, and the belief that we can deliver ground-breaking access solutions to benefit our clients, communities, and planet.
INTERESTED? APPLY NOW WITH YOUR RESUME!
We thank you in advance for your interest and application. Please be advised that we will only respond to candidates selected for further consideration.
Paradox is an equal-opportunity employer committed to inclusion and diversity in the workplace. We hire regardless of race, age, gender, ethnic origin, religion, disability, family status, or socioeconomic class.
#AJ
About Paradox Access Solutions Inc.
Paradox Access Solutions has been redefining what's possible in the access solutions industry for almost 20 years. As a full-service matting provider and Canada's sole distributor of Tough Cell® geocells, we provide customized, turnkey access solutions for companies and communities across Western Canada.
Our clients are our number one priority and they all have one thing in common: the need to get their projects on solid ground - crossing unstable terrain like muskeg, permafrost, and mud in even the most remote areas.
Want to join a company who sees roadblocks as mere challenges? Who has placed over 1 million mats on over 5,000 projects? Who is on the leading-edge of geosynthetics? If you're dependable, innovative, and looking for a challenge, we have something in common and want you to join our team!
Top Benefits
About the role
Paradox Access Solutions is seeking a Service Writer to join our team!
JOB TYPE: Full-time, Permanent
LOCATION: Acheson, AB
BUILD YOUR CAREER WITH US
The Service Writer is a key administrative and operational support role within the Paradox shop team. Working directly alongside Heavy Equipment Technicians and reporting to the Shop Foreman, the Service Writer ensures that our fleet and equipment operations run smoothly through the coordination of repairs, maintenance tracking, inventory control, and documentation. This role blends shop-based logistics with hands-on support and data entry, making it a great fit for someone who thrives in a fast-paced, collaborative environment.
JOIN FOR THE JOB, STAY FOR THE BENEFITS
We value your dedication and offer an enticing benefits package, including:
- Extended Health & Denal Benefits
- Flexible Health Spending Account
- Employee Family Assistance Program
- Wealth Benefits – Group Matching RRSP.
- Generous Paid Time Off Program
- Company closure between Christmas and New Year.
- Competitive Wages
- Exciting Career Progression Paths
- Making a difference in our communities
HOW YOU’LL CONTRIBUTE (RESPONSIBILITIES)
Repair & Maintenance Coordination
- Coordinate and schedule equipment repairs and services with technicians.
- Track work orders and ensure repair logs and documentation are maintained.
- Create and manage cost estimates for parts, labor, and service needs.
- Assist in processing warranties and follow-ups with suppliers or manufacturers.
Inventory & Shipping Support
- Maintain inventory control systems for parts and consumables.
- Receive, label, and document inbound shipments; ensure packing slips match deliveries.
- Prepare, package, and document outbound shipments.
- Conduct regular stock checks and report discrepancies.
Administrative Duties
- Perform data entry for work orders, purchase orders, and service tickets.
- Match purchase invoices to approved POs; maintain organized electronic and physical records.
- Support statement and billing processes in coordination with the Fleet and Transportation team.
- Provide general administrative support including filing, scanning, and correspondence.
Logistics & Shop Support
- Assist with vehicle and part pick-up/delivery as needed.
- Operate forklifts or shop vehicles when required (training provided if not already licensed).
- Monitor shop organization, cleanliness, and safety standards; report hazards or equipment concerns.
DO YOU HAVE WHAT IT TAKES? (REQUIREMENTS)
- 5+ years in a similar role, preferably within the construction or heavy equipment industry.
- Strong understanding of equipment, trucks, and maintenance processes.
- Proficiency in Microsoft Office Suite and an ability to acclimate to PC-based inventory control systems such as Spectrum and order entry systems.
- Considered an asset if has specialized knowledge of specific parts such as automobile, heavy equipment, recreational vehicles, or engines.
- Considered an asset if a Registered apprentice, Journeyperson Mechanic or has a mechanical background.
- Class 5 Driver’s License and an adequate 5-year Driver’s Abstract.
- Able to pass a pre-employment Drug, Alcohol, and 35lb Fitness-to-work test.
WHO WE ARE
Since 2004, our mission has been to be the best in every industry we operate in, including road building, temporary access solutions, and drainage solutions for mining. We stand out by staying true to our three guiding principles: valuing our employees, prioritizing sustainability, and committing to innovation to redefine industry standards. As a team, we believe in overcoming obstacles and providing responsible solutions for safe and reliable access to necessary destinations for communities and organizations across the country.
Along the way, we make responsible choices, acting in the best interests of our people, our projects, and the environments in which we operate. We're proud to have a strong history fueled by innovation, a people-first mindset, and the belief that we can deliver ground-breaking access solutions to benefit our clients, communities, and planet.
INTERESTED? APPLY NOW WITH YOUR RESUME!
We thank you in advance for your interest and application. Please be advised that we will only respond to candidates selected for further consideration.
Paradox is an equal-opportunity employer committed to inclusion and diversity in the workplace. We hire regardless of race, age, gender, ethnic origin, religion, disability, family status, or socioeconomic class.
#AJ
About Paradox Access Solutions Inc.
Paradox Access Solutions has been redefining what's possible in the access solutions industry for almost 20 years. As a full-service matting provider and Canada's sole distributor of Tough Cell® geocells, we provide customized, turnkey access solutions for companies and communities across Western Canada.
Our clients are our number one priority and they all have one thing in common: the need to get their projects on solid ground - crossing unstable terrain like muskeg, permafrost, and mud in even the most remote areas.
Want to join a company who sees roadblocks as mere challenges? Who has placed over 1 million mats on over 5,000 projects? Who is on the leading-edge of geosynthetics? If you're dependable, innovative, and looking for a challenge, we have something in common and want you to join our team!