Who you are

• 8+ years of experience in Product Analytics, or a related field
• 5+ years of experience leading and managing an Analytics team with 4+ members
• Experience developing data models and dashboards using BI tools (Looker preferred)
• Comfort working across the full analytics lifecycle—from measurement plan to instrumentation to data storytelling
• Advanced SQL skills, with a strong foundation in descriptive and inferential statistics
• Familiarity with A/B testing frameworks
• Excellent communication skills across verbal, written, and visual formats, with a track record of effective collaboration across Engineering, Product, Philanthropy, Content, and Senior Leadership teams
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

What the job involves

• Khan Academy is seeking an Analytics Manager to lead our Analytics function, which is part of the larger Data Insights Group
• This group also includes Efficacy and Research, as well as Analytics Engineering
• We’re a small team with big ambitions and access to some of the richest educational data in the world
• We leverage this data to gain a deeper understanding of our users, their usage of our products, the impact of product use on learning, and how we can better support their educational journeys
• We’re looking for an experienced, people-focused leader who can drive transformative change by generating impactful insights and nurturing a data-informed culture across Khan Academy
• You’ll combine deep analytics expertise with a passion for mentorship and team leadership to elevate our decision-making and product effectiveness
• Khan Academy has recently launched several new educational products through high-profile partnerships
• These initiatives have the potential to transform education globally, and their success depends on our ability to understand what works, for whom, and where we can improve
• This role will be critical in realizing that vision
• Lead and coach a team focused on exceptional fundamental product and KPI reporting for various cross-functional teams, including: Product, Philanthropy, District Success, and International
• Step in, as needed, to support team members navigating complex projects or challenging stakeholder prioritization
• Foster a culture of collaboration, shared learning, and continuous improvement within the Analytics team
• Review code to ensure quality, consistency, and maintainability across analytics outputs
• Provide coaching and professional development opportunities, including mentoring on soft skills, access to formal training programs, and peer learning initiatives to help Analysts expand their technical expertise, as well as their leadership
• Promote thoughtful, insight-driven decision-making throughout the organization
• Collaborate cross-functionally to drive strategic prioritization, including setting goals, aligning on timelines, and making resource allocation decisions for Analytics work across the organization to maximize impact and alignment with company goals
• Drive a data self-service culture by ensuring cross-functional stakeholders have easy-to-use, reliable dashboards
• Develop engaging ways to communicate key performance metrics, such as through dashboards, internal reports, or monthly business review presentations with internal teams
• Partner with the Sr. Director of the Data Insights Group to ensure strong Analytics representation in the evaluation and prioritization of strategic initiatives
• Conduct ad hoc analyses for strategic projects as needed, often in collaboration with senior leadership to address questions about product performance, user behavior, or organizational impact

Benefits

• Flexible spending account (FSA)
• Dental insurance
• Optical insurance
• Life insurance
• Performance bonus
• 401K plan
• Family medical leave
• Diversity program
• Pet friendly workplace
• Work from home opportunities
• Health insurance
• Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together