Job ID : 2940

Openings : 1

Jurisdiction: CUPE Local 21

Division: City Planning & Community Services

Department: Recreation & Cultural Services

Branch: Community & Recreation Programs

Location Name : Regina, Saskatchewan, CA

Type of Posting: Internal & External

Employment Type : Permanent

Hourly Salary: $27.12 - $30.20

Annual Salary: $56,131.00 - $62,506.00

Date Posted : June 13, 2024

Closing Date: June 27, 2025

Land Acknowledgement We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity, Diversity & Inclusion The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of color, 2SLGBTQIAP+ individuals of all genders, persons of disabilities, and members of equity-seeking communities, to apply.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

POSITION SUMMARY: This position provides comprehensive, complex administrative support ensuring effective and efficient office management practices in order to delivery quality customer service in the Community Planning and Development Division. Responsibilities include supervision of cashiers and a variety of administrative, financial, supervisory, clerical, information processing and cashier duties. This position reports to the Facility Supervisor and supervises front line administrative staff.

DUTIES AND RESPONSIBILITIES:

• Directs all administrative functions including but not limited to inventory and procurement of facility print material, forms, stationary, office supplies and other related administrative responsibilities.
• Performs general administrative support for major facility activities including information processing of schedules and correspondence, generation and creation of applicable reports, spread sheets, statistics, time-keeping and other information as required.
• Performs a variety of financial and revenue support functions including assisting with the coordination and processing of billings, journal vouchers and facility service refunds; reviewing daily cash and deposits; coordinating necessary corrections and adjustments to ensure month-end financial statements balance; and ensuring rental payments are monitored, collected, receipted and applied to appropriate permits.
• Coordinates and assists with facility use and booking support including processing registrations and pass sales; processes applications for facility use including entry of permits; and assisting with facility bookings using the computerized booking system.
• Ensures the timely and accurate collection of facility statistical data including facility revenue collection.
• Provides supervision, training, and scheduling of assigned staff including participating in hiring, reviewing and performance evaluation.
• Assists in developing, implementing, analyzing and reviewing policies, procedures and systems to ensure consistent and effective Division operations and customer service.
• Provides customer service support responding to inquiries regarding services, facility operations, facility rentals and programs in person and over the phone.
• Performs related work as required.

QUALIFICATIONS: Knowledge, Skills & Abilities:

• Thorough knowledge of business English, spelling, punctuation and arithmetic.
• Knowledge and skill in the use of modern office procedures, systems and equipment.
• Knowledge of policies, procedures and practices used within the Division, including payroll and accounting procedures.
• Ability to professionally represent the City of Regina applying quality customer services techniques and etiquette.
• Ability to work independently with minimal supervision, demonstrating initiative, sound judgement and a high degree of concentration and composure in a demanding environment.
• Ability to communicate effectively both orally and in writing demonstrating ability to collect, organize and analyze information to interpret customer expectations and provide clear, concise and accurate information and/or explanations to internal and external customers to satisfy customer requirements.
• Ability to train, support and encourage, supervise and evaluate staff.
• Demonstrate exceptional skills in the operation of office equipment, with emphasis on computers as it relates to information processing, facility bookings, program registration, spread sheets and email.
• Ability to handle large sums of money, keep records of account and perform cash balancing, in accordance with cash handling policies and procedures.
• Ability to accurately perform complex mathematical calculations.

EDUCATION AND EXPERIENCE:

• Typically the knowledge, skills and abilities required for this position are obtained through completion of grade twelve (12) or equivalent coupled with a minimum of two (2) years of experience performing administrative, clerical and cashier functions including experience working with windows-based software and computerized registration, pass sales, facility booking and point of sale software. Courses in accounting, office administration and supervisory development would be an asset
• A minimum keyboarding or typing speed of 40 wpm is required with demonstrated proficiency and knowledge in formatting documents, spread sheets, correspondence and charts.

Additional Requirements:

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses. If you’re passionate about public service and making a difference, apply now! For detailed job descriptions, CBAs, and application tips, visit our Applicant & Job Resources page. Note: Only applications submitted via our online application system are accepted