Who you are

• Must have U.S. payroll experience to understand compliance requirements in a PEO environment
• Proven experience in supervising operations, ideally in a payroll or similar environment for more than 10 years
• Strong project management skills with a track record of leading cross-functional initiatives more than 10 years
• Excellent organizational and problem-solving skills
• Strong leadership and team-building abilities
• High level of comfort with technology and ability to work in a fast-paced, remote environment
• Outstanding communication skills, both written and verbal
• Ability to work autonomously and make decisions with minimal supervision
• Passion for building new business lines and driving growth
• Fluent in English; additional languages are a plus
• Experience working remotely is preferred but not required

What the job involves

• Remote is looking for an Ops Supervisor (Tax Expert) to assist with the setup and launch of our expanded US Tax Operations services
• This is an exciting opportunity to build and scale a new business line from the ground up
• Our goal is to simplify the complexity of people processes, enabling modern businesses to expand and thrive, and through that, help define the future of work
• Most importantly, you will have the chance to make a personal difference in the HR tech industry and contribute to Remote’s success as the #1 HR platform for global businesses
• Manage payroll-related state tax registrations and account maintenance, including employment tax and workers’ compensation accounts, with federal and state tax agencies to support employer onboarding and ongoing compliance
• Perform daily tax-related operations, including tax filing, account setup, and issue resolution with government tax authorities
• Provide constructive feedback to internal teams and government agencies to ensure accurate and timely tax registrations and account maintenance
• Review and resolve inbound escalations related to tax issues, such as registration errors, registration challenges, and agency communications
• Develop and execute tax operations strategies that streamline registration processes and tax filings
• Identify opportunities for process improvements in tax registration workflows, ensuring efficiency and accuracy
• Collaborate with R&D to automate tax registration and reporting processes, improving customer onboarding efficiency
• Ensure compliance with federal, state, and local tax regulations, including timely and accurate tax registrations and submissions
• Establish and maintain high-quality assurance standards for tax-related operations, ensuring accuracy in tax data and reporting
• Serve as the primary point of contact for federal and state tax agencies, ensuring effective communication, prompt issue resolution, and maintaining strong agency relationships
• Communicate agency tax-related updates and insights with internal stakeholders, generating reports on tax filings, registration status, and compliance metrics
• Utilize internal software tools to analyze customer tax data, providing necessary insights to sales teams for tax-related aspects of customer proposals and engagements

The application process

• Please fill out the form below and upload your CV with a PDF format
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead
• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check

Benefits

• Unlimited personal time off
• Paid parental leave
• Co-working allowance
• Flexible working hours
• Learning budget
• Mental health support
• Company stock options
• Home office setup
• Celebratory allowances
• Branded swag
• Other country-specific benefits