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Assistant General Manager

Kasa Motoabout 2 months ago
Toronto, ON
Senior Level

About the role

Job Description

About Us:

Kasa Moto is a two-story contemporary Japanese restaurant and lounge that opened in the heart of Yorkville in the Spring of 2015. With a sprawling rooftop terrace, elevated design, and lush indoor topiary, Kasa Moto guests will enjoy a versatile dining experience that evolves from day to night.

Our Mission is simple. We are in the experience business. Our people-first culture will inspire and empower our team to deliver moments that matter in an environment hyper-focused on the guest experience. Together, we will maintain a best-in-class hospitality experience at Kasa Moto.

What you will find at Kasa Moto is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.

What You'll Do:

  • Support the General Manager in overseeing daily operations, including staffing, guest service, financials, and strategic planning.
  • Lead and mentor both front-of-house and heart-of-house teams to uphold service excellence and company standards.
  • Assist with recruitment, onboarding, training, and performance management of all team members (e.g., hosts, servers, bartenders, kitchen and support staff).
  • Actively manage guest experience by resolving concerns, responding to feedback, and handling special requests with professionalism.
  • Work closely with the kitchen team to ensure timely and accurate food and beverage service, including accommodation of dietary needs.
  • Contribute to inventory control, including ordering supplies, conducting stock counts, and minimizing waste.
  • Assist in financial oversight, including revenue tracking, expense management, and identifying cost-saving opportunities.
  • Manage scheduling, timesheets, and basic payroll administration to ensure proper staffing and compliance with company policies.
  • Maintain a clean, safe, and organized environment in accordance with Ontario health and safety regulations.
  • Promote a positive, respectful, and inclusive workplace culture where communication and collaboration thrive.

What You’ll Need:

  • 2+ years in a restaurant leadership or supervisory role in a full-service or upscale dining environment.
  • Proven leadership skills with the ability to coach and develop team members.
  • Strong customer service and communication abilities.
  • Highly organized and able to multitask in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Legal eligibility to work in Canada.
  • Smart Serve certification (required); Food Handler Certificate (preferred).

About Kasa Moto

Venture Capital and Private Equity Principals
51-200

Harlo Entertainment is a Toronto-based private equity firm with more than $250M assets under management. From conceptualization to creation and early-stage investments, our firm focuses on investments in the hospitality, entertainment, lifestyle, and technology industry.

We take a value-oriented approach to investing and have a clear focus on operational improvements to drive performance and growth. To stay ahead of the game, we aim to identify trends that are ahead of the broader market and we make choices that allow us to capitalize on these future market opportunities.

Our team works across multiple high-profile, growing brands including: SPINCO, VVINES, Moneybag Vodka, Think Protection and PODIUM. Check out our website to learn more: www.harloentertainment.com