Unit Clerk II (Outpatient Medicine Clinic)
About the role
OVERVIEW
Acts as a Receptionist and performs clerical duties including data entry in Ansos and maintains statistical information for patient care delivery in the Out Patient Clinics. Relates to patients and their families in a professional and courteous manner and interacts collaboratively with the interdisciplinary staff to provide patient-centered care.
EDUCATION
-
Minimum Grade 12 or equivalent educational preparation.
-
Training related to office administration/office coordinator.
QUALIFICATIONS
- 2 years of relevant recent experience working as a unit clerk in an outpatient setting required.
- Knowledge of medical terminology required.
- Demonstrated skill in use of ESM and Powerchart, required.
- Demonstrated skill in Ansos and SAP/SRM preferred.
- Experience with internal medicine, infectious disease disciplines preferred.
- Excellent interpersonal and communication skills both verbal and written.
- Computer literacy required; demonstrated knowledge of Microsoft Office Suite.
- Excellent keyboarding skills.
- Demonstrates ability to provide patient centred, customer service care.
- Demonstrates tact, diplomacy, and discretion in matters related to patients, staff, and hospital affairs.
- Able to work independently as well as workin a team environment.
- Demonstrated excellent organizational skills, attention to detail and time management skills.
- Must be prepared to work in all areas of Surgical Health Services (skills & abilities considered).
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act ofOntario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protectingthe psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
Unit Clerk II (Outpatient Medicine Clinic)
About the role
OVERVIEW
Acts as a Receptionist and performs clerical duties including data entry in Ansos and maintains statistical information for patient care delivery in the Out Patient Clinics. Relates to patients and their families in a professional and courteous manner and interacts collaboratively with the interdisciplinary staff to provide patient-centered care.
EDUCATION
-
Minimum Grade 12 or equivalent educational preparation.
-
Training related to office administration/office coordinator.
QUALIFICATIONS
- 2 years of relevant recent experience working as a unit clerk in an outpatient setting required.
- Knowledge of medical terminology required.
- Demonstrated skill in use of ESM and Powerchart, required.
- Demonstrated skill in Ansos and SAP/SRM preferred.
- Experience with internal medicine, infectious disease disciplines preferred.
- Excellent interpersonal and communication skills both verbal and written.
- Computer literacy required; demonstrated knowledge of Microsoft Office Suite.
- Excellent keyboarding skills.
- Demonstrates ability to provide patient centred, customer service care.
- Demonstrates tact, diplomacy, and discretion in matters related to patients, staff, and hospital affairs.
- Able to work independently as well as workin a team environment.
- Demonstrated excellent organizational skills, attention to detail and time management skills.
- Must be prepared to work in all areas of Surgical Health Services (skills & abilities considered).
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act ofOntario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protectingthe psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.