Your Journey Starts at Durham Harley-Davidson!

Serving the entire Durham Region, including Oshawa, Whitby, Pickering, Ajax, Scarborough, and extending north to Algonquin Park and east to Brighton, our dealership offers one of the best selections of new and pre-owned Harley-Davidson® motorcycles in Ontario.

Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Durham Harley-Davidson. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

At Durham Harley-Davidson, the Financial Sales Manager plays a key role in keeping the sales process running smoothly and profitably. We’re looking for someone who’s sales-driven, confident, and brings a bit of entrepreneurial spirit to the table.

In this role, you’ll take the lead on finalizing sales contracts, arranging financing options, and offering customers a range of aftermarket products like insurance, extended warranties, and accessories. You’ll be a big part of creating a great experience for every rider who walks through our doors, making sure everything from paperwork to product options is clear, accurate, and seamless.

What You'll Do:

• Build strong customer confidence in Durham Harley-Davidson and the Harley-Davidson brand through professional, customer-focused service – maintaining a high level of courtesy and integrity in every interaction.
• Drive additional revenue by selling financial and insurance programs (e.g. extended warranties, life, accident insurance plans), appearance protection packages, and accessories to new and used motorcycles.
• Secure financing approvals from various lending sources to best meet customer needs.
• Build and maintain strong, professional working relationships with finance companies, banks, manufacturer financing centre, suppliers, and customers.
• Maintain a firm understanding of current manufacturer-specific motorcycles, rebates, finance, and incentive programs.
• Prepare all documentation required for motorcycle registration, contracts, funding, etc. in an accurate and timely manner.
• Liaise with the Service and Sales teams to schedule customer deliveries.
• Meet or exceed monthly sales targets and maintain revenue reports.
• Attend and complete training and development courses as required.
• Support daily operations and success by performing additional duties as required.

What You Bring:

• A minimum of 3 years of experience as a Financial Services Manager in a franchise dealership.
• Must have a valid OMVIC License.
• Must have a valid Ontario Class G Driver’s License.
• Valid M license is an asset.
• Exceptional communication and customer-service skills.
• The ability to handle high pressure situations, utilizing strong problem-solving skills.
• The ability to take initiative to help drive success in the Financial Services department.
• Meticulous attention to detail, maintaining data accuracy.

What We Offer:

• Paid time off to support you right from the start! Including, 5 paid personal days, 3 weeks of vacation time (with 4 weeks after 5 years, and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days and 5 paid new parent leave days.
• Enrolment in our comprehensive benefit plan from day one
• Career growth opportunities
• Vehicle purchase program
• Opportunities for brand-sponsored training and development

We thank you for your interest in employment with Durham Harley-Davidson, however, only applicants selected for an interview will be contacted.

Novus Automotive is committed to providing accessible employment practices that are following the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact us.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Oshawa, ON L1J 7A6: reliably commute or plan to relocate before starting work (required)

Experience:

• Financial Service Management: 3 years (preferred)

Licence/Certification:

• Class G Licence (required)

Work Location: In person