The Opportunity:
Take a Hike Foundation is seeking a highly motivated and detail-oriented Salesforce Administrator to join our growing team. This role will play a crucial part in supporting the successful utilization of Salesforce across our organization by supporting our fundraising and program scaling teams. This role requires a strong understanding of Salesforce best practices and the ability to configure and maintain the platform to meet the evolving needs of our organization.

The Organization:
Take a Hike Foundation is on a mission to empower vulnerable youth to unlock their full potential and achieve personal success. We move towards this mission by engaging vulnerable youth in a full-time program of intentional and continuous therapy, learning on and from the land, adventure, academics, and community. We have set an ambitious goal of partnering with every school district in BC with the need, capacity, and commitment to equip vulnerable youth with the skills required to graduate high school, build healthy relationships, and navigate their own path to success. www.takeahikefoundation.org (http://www.takeahikefoundation.org/).

Key Competencies:

• Data Visualization, Data Management and IT Systems Expertise
• High attention to detail and commitment to data accuracy
• Strong analytical and problem-solving skills
• Ability to translate complex data into meaningful insights
• Effective communicator, able to support and train non-technical users
• Organized, proactive and adaptable to evolving priorities
• Collaborative
• Project Management
• Change Management Skills

**Key Responsibilities:**Salesforce Configuration & Customization:

• Configure Salesforce to meet the specific needs of various programs and departments, including the creation of custom objects, fields, workflows, validation rules, and processes.
• Assess need for and timing of migration to Salesforce nonprofit cloud and manage implementation.

User Management & Access Control:

• Manage user access and security within Salesforce, including the implementation and maintenance of user profiles, roles, and permissions.

Reporting & Analytics:

• Develop and maintain reports, dashboards, and other analytics tools to track key performance indicators (KPIs) and provide valuable insights into business performance.
• Assist in data analysis, visualization and reporting to support decision-making.

Stakeholder Collaboration:

• Work closely with the Senior Manager of IT, and stakeholders across the organization to gather requirements, understand business needs, and translate them into effective Salesforce solutions.
• Collaborate cross departmentally to improve workflows and processes within Salesforce

System Maintenance & Support:

• Troubleshoot and resolve issues related to Salesforce functionality and performance. Monitor system usage and identify areas for improvement.
• Stay informed of Salesforce releases, features, and implement necessary updates and upgrades.

Maintain Training and Documentation:

• Maintain and develop current and new documentation according to system setups, business policies, processes, and procedures.
• Author and deliver ongoing support and training to users on Salesforce functionality and best practices.

Data integration and optimization:

• Manage and support data integration between systems. Leverage Microsoft 365 tools such as Power Automate and Fabric to connect O365 with Salesforce.
• Connect Salesforce data with visualization tools such as PowerBI and Tableau.
• Identify and implement enhancements to improve data usability and system performance within Salesforce.

Qualifications & Requirements:

• Bachelor’s degree in computer science, Business Information Systems or related field or equivalent experience.
• Salesforce Certified Administrator preferred.
• Experience with NPSP (Nonprofit Success Pack) configuration and best practices preferred.
• 3+ years’ experience using Salesforce including managing users, roles and profiles. Creating and updating reports and dashboards. Automating business processes and using workflows.
• Experience leading Salesforce projects, implementing system upgrades/integrations and managing data migrations or large-scale automation

Terms and Compensation:
We offer a salary of 80K-90K, commensurate with experience, based on a 37.5-hour work week. The ideal start date for this position is September 2025.

This is a full-time, 18 month contract position located in Vancouver, BC with a hybrid work environment.

How to Apply:
If this position is of interest to you, please submit your cover letter and resume to our online portal, Collage.

Take a Hike values the diversity of the people it hires and serves. Diversity at Take a Hike means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. Individuals who identify as 2SLGBTQIA+, Indigenous, Black, people of color, people living with disabilities and candidates with lived experience in mental health are encouraged to consider this opportunity. In accordance with provincial Accessibility Acts, reasonable accommodation will be provided upon request throughout the recruitment process.

Our Commitment to Reconciliation can be found on our website here. (https://static1.squarespace.com/static/5b594bd32971143f390da926/t/61f1de4a2157ee2239ac1293/1643241034977/Take+a+Hike+Foundation+Endorsement+of+Reconciliation_2022.pdf)