Director of Enrollment Management
About the role
Title: Director of Enrollment Management
Department: Enrollment Management
Reports to: Head of School
Supervises: Enrollment and Community Relations Manager
Key partners: Head of School, Director of Marketing and Communications, principals, Director of Finance and Operations, Director of Development, Advancement Services, Parents Association
Interfaces with: students, families, staff, DEIB Coordinator, consultants, and service providers
Term of contract: Full-time, continuing contract
Start date: August 25, 2025
Salary range: $140,000 - 160,000 based on experience
The School
Stratford Hall, an independent, K-12 IB World School, invites applications from individuals who wish to join our dynamic team. Located in Vancouver, BC, this welcoming, purposeful community is home to over 540 students and over 100 faculty members and administrative staff. Our graduates attend the top post-secondary schools in Canada, the U.S. and abroad. Founded in 2000, Stratford Hall is one of the few IB continuum schools in Canada and has a rich tradition of educational innovation and excellence in the Primary Years, Middle Years and Diploma Programmes.
Position Rationale and Goal
The Director of Enrollment Management advances the school’s mission and vision by developing and sustaining strong admissions and enrollment cycles. The Director shares opportunities for families to learn about Stratford Hall’s unique educational and social environment and collaborates with the Director of Marketing and Communications to promote the school. The Director manages the school’s relationship with the Parents Association, mobilizes families to support the school, and strengthens all families’ sense of belonging. The Director serves on the Senior Leadership Team and participates in the overall management and leadership of the school.
Qualifications and Experience
- At least 8 years of experience in school enrollment management or related roles in mission-driven organizations
- At least 5 years of leadership experience, for example managing personnel or directing programs
- Bachelor’s degree required; Master’s degree preferred
- Demonstrated creativity and effectiveness in communicating school values and building relationships with families
- Strong sense of initiative in establishing direction and maximizing opportunities
- Flexibility, adaptability, a growth mindset, and a spirit of collaboration and goodwill
- Strong cross-cultural competencies, able to develop trust within a diverse community
- An inspirational communicator, storyteller, and empathetic listener
- Facility with information technology productivity and enrollment management tools
- Flexibility to attend evening events and occasionally travel
- Fluent in spoken and written English, multiple languages desirable
Key Responsibilities
Enrollment Management
- Design and manage a highly engaging admissions process from inquiry to enrollment.
- Design and lead engagement opportunities for prospective families to learn about the school, such as open houses, tours, and external events.
- Create and respond to opportunities for active dialogue with prospective and applicant families.
- Develop creative strategies to ensure robust applicant pools and waitlists at key entry points.
- Manage the continuous enrollment process, including collaborating with the Director of Finance and Operations to communicate and collect deposits and tuition payments.
- Co-create and implement marketing strategies that communicate the school’s unique value proposition and strategic vision to prospective and current families.
- Manage admissions assessments and evaluation teams.
- Make admissions decisions with the Principals and Head of School.
- Manage admissions offers and waitlists.
- Co-create and manage new student orientation, information transfer, onboarding with the Principals.
- Analyze year-over-year admissions and retention data to understand trends and develop retention strategies with the Principals.
- Collaborate with the Registrar to ensure accurate enrollment and student records.
- Share regular admissions and enrollment updates with the Head of School.
Financial Aid
- Promote financial aid as a means for families to access a Stratford Hall education.
- Promote the value of socioeconomic diversity to the school community.
- Communicate the financial aid application process and lower barriers to access.
- Determine financial aid awards in collaboration with the Director of Finance and Operations and the Head of School.
- Participate in fundraising activities that support the school’s Bursary Fund.
Parents Association
- Serve as the primary point of contact with the Stratford Hall Parents Association (SHPA)
- Collaborate with SHPA Executives to plan for parent engagement and community building.
Coordination
- Collaborate with the Head of School and Director of Marketing and Communications to design and deliver marketing and engagement opportunities that strengthen the school’s identity in the market.
- Supervise and partner with the Enrollment and Community Relations Manager to creatively and effectively deliver the required functions of the Enrollment Management office.
- Become familiar with the academic and co-curricular experiences of students within the school in order to amplify success stories and demonstrate the value of the school.
- Identify, contract with, and manage consultants and service providers to support the department’s efforts.
- Anticipate, identify, and mitigate potential risks to the school’s enrollment, finances, and reputation.
Leadership
- Thoughtfully build genuine relationships with Stratford Hall community members, including faculty and staff, current families, students, alumni/ae, donors, and governors.
- Attend and participate in Board meetings and Board Committee meetings as needed.
- Align enrollment management activities with strategic plan, senior leadership, and annual Head of School and Board goals and tactics.
- Actively participate in the Senior Leadership Team to help lead and manage the school, particularly the delivery of a consistent experience that prioritizes student growth, care, and safety.
- Represent the school within and at regional and national associations and meetings. Deepen the school’s networks with other organizations.
Other responsibilities as assigned.
Application Process
Interested applicants should apply with a cover letter and resume.
We thank all applicants for their interest in Stratford Hall; only shortlisted candidates will be contacted. This position will remain open until filled.
We are committed to supporting a diverse and inclusive workforce by ensuring a barrier-free work environment. We welcome applications from all qualified job seekers, including applicants from historically underrepresented groups such as BIPOC (black, indigenous, and people of color), persons with disabilities, and 2SLGBTQ (persons of all sexual orientations and genders). If you are an applicant with a disability and require accommodation in either the recruitment process or on the job, we will work together with you to provide the reasonable workplace accommodations you need.
About Stratford Hall
OUR MISSION Stratford Hall educates students to the highest global standards, through the programs of the International Baccalaureate. Excellence and confidence are developed through a challenging academic curriculum with further emphasis on creativity, action and service. We foster a strong pluralistic community built on integrity and respect.
OUR VISION Stratford Hall strives to be a global leader in the International Baccalaureate community. Our students will gain a deep understanding of the world around them, and they will act on their connections to the outside community. They will excel to the best of their abilities, and graduates will be equipped to achieve their chosen goals. This is accomplished by acquiring and retaining the best teachers and by a commitment to a balanced and enriched curriculum. The success of Stratford Hall is deeply rooted in the establishment of a supportive, knowledgeable and committed community.
Director of Enrollment Management
About the role
Title: Director of Enrollment Management
Department: Enrollment Management
Reports to: Head of School
Supervises: Enrollment and Community Relations Manager
Key partners: Head of School, Director of Marketing and Communications, principals, Director of Finance and Operations, Director of Development, Advancement Services, Parents Association
Interfaces with: students, families, staff, DEIB Coordinator, consultants, and service providers
Term of contract: Full-time, continuing contract
Start date: August 25, 2025
Salary range: $140,000 - 160,000 based on experience
The School
Stratford Hall, an independent, K-12 IB World School, invites applications from individuals who wish to join our dynamic team. Located in Vancouver, BC, this welcoming, purposeful community is home to over 540 students and over 100 faculty members and administrative staff. Our graduates attend the top post-secondary schools in Canada, the U.S. and abroad. Founded in 2000, Stratford Hall is one of the few IB continuum schools in Canada and has a rich tradition of educational innovation and excellence in the Primary Years, Middle Years and Diploma Programmes.
Position Rationale and Goal
The Director of Enrollment Management advances the school’s mission and vision by developing and sustaining strong admissions and enrollment cycles. The Director shares opportunities for families to learn about Stratford Hall’s unique educational and social environment and collaborates with the Director of Marketing and Communications to promote the school. The Director manages the school’s relationship with the Parents Association, mobilizes families to support the school, and strengthens all families’ sense of belonging. The Director serves on the Senior Leadership Team and participates in the overall management and leadership of the school.
Qualifications and Experience
- At least 8 years of experience in school enrollment management or related roles in mission-driven organizations
- At least 5 years of leadership experience, for example managing personnel or directing programs
- Bachelor’s degree required; Master’s degree preferred
- Demonstrated creativity and effectiveness in communicating school values and building relationships with families
- Strong sense of initiative in establishing direction and maximizing opportunities
- Flexibility, adaptability, a growth mindset, and a spirit of collaboration and goodwill
- Strong cross-cultural competencies, able to develop trust within a diverse community
- An inspirational communicator, storyteller, and empathetic listener
- Facility with information technology productivity and enrollment management tools
- Flexibility to attend evening events and occasionally travel
- Fluent in spoken and written English, multiple languages desirable
Key Responsibilities
Enrollment Management
- Design and manage a highly engaging admissions process from inquiry to enrollment.
- Design and lead engagement opportunities for prospective families to learn about the school, such as open houses, tours, and external events.
- Create and respond to opportunities for active dialogue with prospective and applicant families.
- Develop creative strategies to ensure robust applicant pools and waitlists at key entry points.
- Manage the continuous enrollment process, including collaborating with the Director of Finance and Operations to communicate and collect deposits and tuition payments.
- Co-create and implement marketing strategies that communicate the school’s unique value proposition and strategic vision to prospective and current families.
- Manage admissions assessments and evaluation teams.
- Make admissions decisions with the Principals and Head of School.
- Manage admissions offers and waitlists.
- Co-create and manage new student orientation, information transfer, onboarding with the Principals.
- Analyze year-over-year admissions and retention data to understand trends and develop retention strategies with the Principals.
- Collaborate with the Registrar to ensure accurate enrollment and student records.
- Share regular admissions and enrollment updates with the Head of School.
Financial Aid
- Promote financial aid as a means for families to access a Stratford Hall education.
- Promote the value of socioeconomic diversity to the school community.
- Communicate the financial aid application process and lower barriers to access.
- Determine financial aid awards in collaboration with the Director of Finance and Operations and the Head of School.
- Participate in fundraising activities that support the school’s Bursary Fund.
Parents Association
- Serve as the primary point of contact with the Stratford Hall Parents Association (SHPA)
- Collaborate with SHPA Executives to plan for parent engagement and community building.
Coordination
- Collaborate with the Head of School and Director of Marketing and Communications to design and deliver marketing and engagement opportunities that strengthen the school’s identity in the market.
- Supervise and partner with the Enrollment and Community Relations Manager to creatively and effectively deliver the required functions of the Enrollment Management office.
- Become familiar with the academic and co-curricular experiences of students within the school in order to amplify success stories and demonstrate the value of the school.
- Identify, contract with, and manage consultants and service providers to support the department’s efforts.
- Anticipate, identify, and mitigate potential risks to the school’s enrollment, finances, and reputation.
Leadership
- Thoughtfully build genuine relationships with Stratford Hall community members, including faculty and staff, current families, students, alumni/ae, donors, and governors.
- Attend and participate in Board meetings and Board Committee meetings as needed.
- Align enrollment management activities with strategic plan, senior leadership, and annual Head of School and Board goals and tactics.
- Actively participate in the Senior Leadership Team to help lead and manage the school, particularly the delivery of a consistent experience that prioritizes student growth, care, and safety.
- Represent the school within and at regional and national associations and meetings. Deepen the school’s networks with other organizations.
Other responsibilities as assigned.
Application Process
Interested applicants should apply with a cover letter and resume.
We thank all applicants for their interest in Stratford Hall; only shortlisted candidates will be contacted. This position will remain open until filled.
We are committed to supporting a diverse and inclusive workforce by ensuring a barrier-free work environment. We welcome applications from all qualified job seekers, including applicants from historically underrepresented groups such as BIPOC (black, indigenous, and people of color), persons with disabilities, and 2SLGBTQ (persons of all sexual orientations and genders). If you are an applicant with a disability and require accommodation in either the recruitment process or on the job, we will work together with you to provide the reasonable workplace accommodations you need.
About Stratford Hall
OUR MISSION Stratford Hall educates students to the highest global standards, through the programs of the International Baccalaureate. Excellence and confidence are developed through a challenging academic curriculum with further emphasis on creativity, action and service. We foster a strong pluralistic community built on integrity and respect.
OUR VISION Stratford Hall strives to be a global leader in the International Baccalaureate community. Our students will gain a deep understanding of the world around them, and they will act on their connections to the outside community. They will excel to the best of their abilities, and graduates will be equipped to achieve their chosen goals. This is accomplished by acquiring and retaining the best teachers and by a commitment to a balanced and enriched curriculum. The success of Stratford Hall is deeply rooted in the establishment of a supportive, knowledgeable and committed community.