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Sr. Manager, Applied Data Science

OpenText6 days ago
Waterloo, Ontario
Senior Level
full_time

About the role

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Sr. Manager, Applied Data Science

The AI Engineering and Enablement organization delivers OpenText’s foundational AI capabilities and shared services to accelerate GenAI adoption across the enterprise. In addition to building scalable AI toolkits and operational infrastructure, the team defines technical patterns and works with product and architecture leaders to promote aligned, secure, and effective AI development.

Your Impact:

You will lead a team of data scientists supporting a broad range of AI engineering initiatives. This team plays a critical role in the validation, experimentation, and optimization of GenAI models and applications, working closely with teams delivering shared AI infrastructure, developer tools, and runtime orchestration.

You will oversee projects involving prompt evaluation, RAG performance analysis, embedding model selection, and general AI lifecycle support. The team also contributes to traditional data science needs that intersect with GenAI efforts, ensuring performance, quality, and compliance standards are met across the board.

What the role offers:

As Senior Manager of Applied Data Science, you will

  • Leading applied data science teams working on LLM evaluation, prompt optimization, and retrieval effectiveness.
  • Designing and guiding experiments that improve model performance and integration reliability.
  • Collaborating with engineering and product teams to support platform delivery with data insights and validation frameworks.
  • Applying rigorous data science practices to both GenAI and traditional predictive models.

What you need to Succeed:

  • 8+ years of experience in data science, applied AI, or ML engineering roles.
  • Strong understanding of GenAI model operations, including RAG pipelines, embedding performance, and inference tuning.
  • Proven experience designing evaluation frameworks and experiments for production use cases.
  • Ability to work cross-functionally and translate data insights into engineering decisions.
  • Bachelor’s or Master’s degree in Computer Science, Statistics, or related field.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

About OpenText

Software Development
10,000+

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com