BRANCH MANAGER

EDMONTON

Our client, a key player in the HVAC industry since 1960, is known for its excellence in sheet metal manufacturing and distribution. They offer a diverse range of high-quality HVAC products and prioritize staying ahead of industry trends through continuous training. With a focus on customer satisfaction, our client has built long-term partnerships based on reliability and trust. They also prioritize the well-being of their employees, fostering a safe and progressive work environment.

About the Role

Reporting to the Regional Director, Alberta, the Branch Manager is a management position which is responsible for the organized, successful and profitable operation of the Company’s Branch. The Branch Manager is part of the management team responsible for creating and maintaining a professional and well-run organization which is able to capitalize on new opportunities while meeting all the challenges of its existing business.

Direct Reports: Sales, Administration, Warehouse, Custom Shop

General Duties:

• Responsible and accountable for all aspects of the Branch including, but not limited to, Sales and Marketing, Customer Service, Human Resources, Inventory Management, Occupational Health and Safety, Purchasing, plus all financial functions including accounts receivable, accounts payable, billing, budgeting, and credit and collections;
• Consistently providing superior customer service to customers so they will want to do repeat business;
• Maintaining expert level product and industry knowledge required to fulfill the Employee’s duties and responsibilities as they relate to the HVAC industry through continuing education including seminars, training courses, and industry events;
• Ensuring policies and procedures are followed by all employees pertaining to customer service and technical support for their customers;
• Working in cooperation with all of The Company’s Group divisions, including Manufacturing, ensuring the effective, efficient, economical and safe operations of the company.
• In conjunction with the Regional Director of Sales Branch Operations, developing strategies and plans;

Sales & Operations:

• Aggressively pursuing new opportunities in the market to ensure prominence in both residential and commercial business;
• Establishing and maintaining a first-class business relationship with customers (internal and external);
• Ensuring the company is provided opportunity in all large projects by maintaining a productive and mutually beneficial relationship with local engineers;
• Overseeing the effective, efficient, economical and productive operations of the sales counter, point of purchase displays, and warehouse;
• Overseeing and directing diligent inventory management, including regular cycle counting, spot-checking inventory involved in reported shipping/receiving errors, reconciling known discrepancies;
• Leading, scheduling and planning for regular meetings with your branch personnel. These meetings should have particular focus on operations, sales, and safety;
• Keeping the Regional Director of Sales Branch Operations informed of all pertinent information via email, telephone or personal meetings regarding
• Working with the Procurement Department to recommend changes in inventory levels, advise on slow-moving product; and coordinate product allocating when necessary;

Human Resources:

• Ensuring periodic reviews of employees and making wage and bonus recommendations to the Regional Director of Sales Branch Operations for approval;
• Recruiting and terminating employees with the approval of the Regional Director of Sales Branch Operations;
• Ensuring that the company employs the optimal number of qualified staff required to meet company objectives;
• Creating and maintaining a professional, energetic and enthusiastic workplace environment which aids in the recruitment and retention of exceptional high-performance employees while effectively promoting to their customers.
• Other duties as deemed necessary by Management

Qualifications:

• 3+ years’ experience in a supervisory role with any of the company’s branches; and/or 5+ years’ experience in an Outside Sales or Purchasing position with any of the company’s branches;
• Any experience in a Branch Manager role, Operations Manager role, or Sales Management role with any of the company’s branches;
• A degree or college diploma in Administration, Accounting, Business, Engineering or Management;
• Leadership experience either with the company or with any previous employer;
• Business acumen (sound judgment, managerial perspective and basic business understanding);
• Applied knowledge and understanding of HVAC systems;
• Willingness to continually upgrade skills via education, coaching or other training opportunities.

A competitive compensation is offered including great benefits, career growth opportunity with an excellent company and great culture. If this sounds like the right role for you and you are confident at what you bring to the table, please apply today !