Reception Office Manager
Top Benefits
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
This role will be responsible for the office management processes and handling reception duties for a growing shared services office. We are looking for a self-driven individual to manage our reception area initiatively. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome and confident directional assistance. This is an exciting opportunity for you if you are a friendly, multi-skilled employee who thrives on displaying a dynamic professional attitude, are a proficient organizer, and have a passion for problem-solving.
Duties And Responsibilities Your responsibilities will include but will not be solely limited to:
Reception
- Welcoming and guiding visitors and clients courteously.
- Managing incoming calls and prioritizing messages.
- Upholding a positive organizational image during interactions.
- Ensuring a clean, organized, and inviting reception area.
- Handling inbound and outbound mail and packages.
- Accepting and tracking incoming shipments.
- Maintaining visitor logs and enforcing security procedures.
- Performing general clerical tasks like copying and filing.
- Creating and modifying documents using Microsoft Office (e.g., preparing meeting materials and taking minutes, typing forms, letters, reports, and memos).
Office Management
- Ensuring smooth daily office operations for all teams.
- Managing office supplies and reordering as required.
- Aiding in onboarding new employees and setting up workspaces.
- Maintaining and troubleshooting office equipment and arranging repairs.
- Monitoring budgets, tracking expenses, and generating reports.
- Assisting in planning company events and workshops.
- Funneling facility maintenance delegating to the maintenance team and liaising with vendors.
- Managing boardroom setups, providing meeting refreshments, and tidying up.
- Keeping the kitchen areas clean and organized.
- Ordering and maintaining kitchen supplies.
Qualifications
- Proven experience in office administration or reception management.
- Strong organizational, multitasking, and communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Exceptional customer service skills and professional demeanor.
- Ability to handle confidential information with discretion.
- Previous supervisory experience is a plus.
Additional
- Location: 1755 West Broadway, Vancouver, V6J 4S5, BC
- Work Hours: Full Time in Office (Monday - Friday 8:30am-5:00pm)
- Salary: 48K - 55K
- RRSP employer contributions
- Medical, dental and life insurance benefits
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
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Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.
Reception Office Manager
Top Benefits
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
This role will be responsible for the office management processes and handling reception duties for a growing shared services office. We are looking for a self-driven individual to manage our reception area initiatively. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome and confident directional assistance. This is an exciting opportunity for you if you are a friendly, multi-skilled employee who thrives on displaying a dynamic professional attitude, are a proficient organizer, and have a passion for problem-solving.
Duties And Responsibilities Your responsibilities will include but will not be solely limited to:
Reception
- Welcoming and guiding visitors and clients courteously.
- Managing incoming calls and prioritizing messages.
- Upholding a positive organizational image during interactions.
- Ensuring a clean, organized, and inviting reception area.
- Handling inbound and outbound mail and packages.
- Accepting and tracking incoming shipments.
- Maintaining visitor logs and enforcing security procedures.
- Performing general clerical tasks like copying and filing.
- Creating and modifying documents using Microsoft Office (e.g., preparing meeting materials and taking minutes, typing forms, letters, reports, and memos).
Office Management
- Ensuring smooth daily office operations for all teams.
- Managing office supplies and reordering as required.
- Aiding in onboarding new employees and setting up workspaces.
- Maintaining and troubleshooting office equipment and arranging repairs.
- Monitoring budgets, tracking expenses, and generating reports.
- Assisting in planning company events and workshops.
- Funneling facility maintenance delegating to the maintenance team and liaising with vendors.
- Managing boardroom setups, providing meeting refreshments, and tidying up.
- Keeping the kitchen areas clean and organized.
- Ordering and maintaining kitchen supplies.
Qualifications
- Proven experience in office administration or reception management.
- Strong organizational, multitasking, and communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Exceptional customer service skills and professional demeanor.
- Ability to handle confidential information with discretion.
- Previous supervisory experience is a plus.
Additional
- Location: 1755 West Broadway, Vancouver, V6J 4S5, BC
- Work Hours: Full Time in Office (Monday - Friday 8:30am-5:00pm)
- Salary: 48K - 55K
- RRSP employer contributions
- Medical, dental and life insurance benefits
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
//
Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.