Position: Clerk 4

Department: POP

Position Status: Part-time Temporary

Temporary Contract End Date: January 2026

Union: OPSEU 345

Number of Positions: 1

Location: On site

Language: English (optional to add based on LMIA)

The PRHC Difference:

Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.

With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.

PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers

As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.

PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

Top Benefits and Perks:

• Vacation and Benefits
• Pension program with matching employer contribution
• Health and Wellness programs (gym and yoga memberships, travel discounts, etc.)
• Learning fund for educational development

HOURS OF WORK:

The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

Approximate # of hours: 15

Type of Shifts: Days, Evenings, Nights, Weekends & Holidays

WHAT YOU’LL DO:

The Clerk provides office administration support to the Paediatric Outpatient Clinic (POP) by coordinating clinic activities, booking/managing patient appointments, entering orders, processing paperwork and patient files.

WHAT YOU’LL BRING:

• Successful completion of a Ward Secretary/Medical Office Administration course or an equivalent combination of education and work experience.
• Minimum Grade 12 Education.

WHO YOU ARE:

• Good knowledge of medical terminology
• Good knowledge of appointment scheduling
• Proficiency with various computer programs such as: MS Office Suite, Plexxus, EPIC
• Data Entry/Keyboarding Skills
• Excellent written and verbal communication skills, telephone etiquette
• Excellent interpersonal skills and ability to interact in a patient and inter-professional team-based clinic setting
• Demonstrated ability to be flexible and to handle change in the work environment
• Demonstrated ability to work in a high stress area, handle multiple tasks at a time and be flexible with work tasks
• Demonstrated ability to work accurately and efficiently in a busy clinic setting.
• Excellent organizational and prioritization skills
• Demonstrated ability to work independently and use good judgement, or in a group as a team member
• Must be patient and team focused/driven
• Demonstrated pattern of good attendance, with the ability to maintain this standard

OUR COMMITMENT:

At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.

Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team. This will ensure that we can tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.