Financial Customer Service Representative (Full-time)
Top Benefits
About the role
Are you looking for more than just a job? Do you enjoy being challenged while continuously developing your skill set? Do you want to work for a company that cares about its employees? If this sounds like you, we want to meet you! We are a fun, outgoing, diverse and energetic team looking for individuals just like us to join our all-star lineup. Pay2Day is a rapidly growing company with endless opportunities for career advancement.
Additional characteristics of our team members include:
- Customer focused; Check us out on Google and Trust Pilot. Our customers love us, and we LOVE them! We do what’s right for our clients when it counts, not what is easy.
- Team players; We all succeed together and want the best for everyone on our team.
- Goal oriented; We care about our results and understand that the performance of our company is a reflection of us.
- Outgoing; Team members participate in community events, talk to potential clients, and perform local marketing tasks.
- Open to feedback; Team members at all levels have an open-door policy. Feedback makes us stronger as individuals and employees.
- Hard working; Our team members will do whatever it takes and more to get the job done. Our high performing team actively looks for solutions. We only focus on the barriers to understand how to break them down.
- Flexibility; Our Stores are open 7 days a week with varying hours. Our Part time staff needs to be available during our busiest days (Thursdays and Fridays) and the weekends.
- Innovative; Our team is full of tech savvy, creative people who think outside the box, will communicate new ideas and embrace change.
- Detail Oriented; Both internal and external clients matter so we take care in how and what we do in order to continually exceed expectations.
If this sounds like a fit for you, we cannot wait to meet you!
Your responsibilities will also include:
- Cash handling/teller responsibilities
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements.
- Reviewing applicants/completing financial risk assessment to determine approvals.
- Responding to client inquiries/Information requests by both in store and virtual clients
- Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales.
- Focusing on client retention
- Growing the business.
Candidate must have an open availability for Thursdays, Fridays, Saturdays and Sundays as this is a 7 day a week operation. Must be available to work afternoons, evenings and weekends to meet our client’s business needs,
Pay2Day welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
For more information about our company, visit www.pay2day.ca and check out our locations
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Expected hours: 40 – 44 per week
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Oshawa, ON L1J 2K8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2025-06-23
About Pay2Day Inc.
PAY2DAY is a different kind of payday loan lender founded on the simple principle of "the customer comes first". We understand the need for an occasional short-term payday loan and do our best to make it as easy as possible to acquire. When customers come to PAY2DAY for their payday loan it really is like money in the bank. The process is so quick and easy that we bet they have spent just as much time using the bank machine as they would getting an advance with us. We never ask why the money is needed and when it comes to paying it back, we offer several easy repayment options.
PAY2DAY started in 2006 offering small loans through virtual internet lending, providing a fast, friendly and convenient way of securing an advance without leaving your home or office. The need for our services grew and, in 2008, we opened our first location to serve our customers in person.
PAY2DAY continues to offer competitive rates and has added many new products and services such as cheque cashing, Western Union wire transfers, foreign currency exchange, money orders, and prepaid credit cards.
Financial Customer Service Representative (Full-time)
Top Benefits
About the role
Are you looking for more than just a job? Do you enjoy being challenged while continuously developing your skill set? Do you want to work for a company that cares about its employees? If this sounds like you, we want to meet you! We are a fun, outgoing, diverse and energetic team looking for individuals just like us to join our all-star lineup. Pay2Day is a rapidly growing company with endless opportunities for career advancement.
Additional characteristics of our team members include:
- Customer focused; Check us out on Google and Trust Pilot. Our customers love us, and we LOVE them! We do what’s right for our clients when it counts, not what is easy.
- Team players; We all succeed together and want the best for everyone on our team.
- Goal oriented; We care about our results and understand that the performance of our company is a reflection of us.
- Outgoing; Team members participate in community events, talk to potential clients, and perform local marketing tasks.
- Open to feedback; Team members at all levels have an open-door policy. Feedback makes us stronger as individuals and employees.
- Hard working; Our team members will do whatever it takes and more to get the job done. Our high performing team actively looks for solutions. We only focus on the barriers to understand how to break them down.
- Flexibility; Our Stores are open 7 days a week with varying hours. Our Part time staff needs to be available during our busiest days (Thursdays and Fridays) and the weekends.
- Innovative; Our team is full of tech savvy, creative people who think outside the box, will communicate new ideas and embrace change.
- Detail Oriented; Both internal and external clients matter so we take care in how and what we do in order to continually exceed expectations.
If this sounds like a fit for you, we cannot wait to meet you!
Your responsibilities will also include:
- Cash handling/teller responsibilities
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements.
- Reviewing applicants/completing financial risk assessment to determine approvals.
- Responding to client inquiries/Information requests by both in store and virtual clients
- Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales.
- Focusing on client retention
- Growing the business.
Candidate must have an open availability for Thursdays, Fridays, Saturdays and Sundays as this is a 7 day a week operation. Must be available to work afternoons, evenings and weekends to meet our client’s business needs,
Pay2Day welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
For more information about our company, visit www.pay2day.ca and check out our locations
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Expected hours: 40 – 44 per week
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Oshawa, ON L1J 2K8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2025-06-23
About Pay2Day Inc.
PAY2DAY is a different kind of payday loan lender founded on the simple principle of "the customer comes first". We understand the need for an occasional short-term payday loan and do our best to make it as easy as possible to acquire. When customers come to PAY2DAY for their payday loan it really is like money in the bank. The process is so quick and easy that we bet they have spent just as much time using the bank machine as they would getting an advance with us. We never ask why the money is needed and when it comes to paying it back, we offer several easy repayment options.
PAY2DAY started in 2006 offering small loans through virtual internet lending, providing a fast, friendly and convenient way of securing an advance without leaving your home or office. The need for our services grew and, in 2008, we opened our first location to serve our customers in person.
PAY2DAY continues to offer competitive rates and has added many new products and services such as cheque cashing, Western Union wire transfers, foreign currency exchange, money orders, and prepaid credit cards.