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Clerk, Staffing/Scheduling, Medicine Services

London, ON
CA$29 - CA$34/hour
Mid Level
full_time

About the role

Posting # 55301 - [ Non-Union ]

Clerk, Staffing/Scheduling, Medicine Services - 1 position

Medicine Services

St. Joseph's Hospital - London, ON
Full Time
Salary Range: $29.11 - $34.23 /hour

St. Joseph's Hospital continues to expand its role in the treatment of complex medical and chronic disease, illness prevention, research and education. Our ambulatory medicine teams specialize in the treatment of complex medical and chronic disease conditions with the goal of assisting individuals to reach optimal health and well-being. Our different teams work together to provide patients with comprehensive assessment, diagnosis, disease prevention and management strategies and follow-up care.

This role ensures adequate staffing is available for the program/units to support patient care 24/7. This position supports the preparation of staff schedules including coordination of coverage for illness vacancies, organization of vacation requests and vacation planners as per the respective Collective Agreements and supporting staffing acuity needs for the program as they arise. Staffing clerks are required to support staff shift time entries using the hospital time and attendance system for all approved schedules and last-minute changes as they arise. Staffing clerks also provide reports to clinical leadership related to staffing such as sick time and vacation balances to ensure Clinical Managers have sufficient information to manage overall staffing and hiring levels.

The Medicine Services Centralized Staffing Team supports the staffing/scheduling needs of the following clinics:

Chronic Pain Management

Allergy/Immunology

General Respirology

Asthma

COPD ( Chronic Obstructive Pulmonary Disease)

Cardiac Rehabilitation and Secondary Prevention
Heart Failure
Infectious Diseases Care Program
Pulmonary Function Lab
Cardiovascular Investigation Unit
Rheumatology
Regional Sexual Assault and Domestic Violence Treatment Program
General Internal Medicine
Urgent Care Centre
Endoscopy Clinic
Anesthesia Assistants
Respiratory Therapists
General Outpatients

Essential Qualifications

  • Secondary (High) School Diploma
  • Certificate in Medical Office Administration
  • Minimum 1 year experience in a healthcare setting
  • General knowledge of payroll processes and collective agreements
  • Demonstrated computer expertise in Microsoft Office
  • Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
  • Strong interpersonal and communication skills both verbal and written
  • Demonstrates a professional and positive attitude toward supporting staffing
  • Demonstrated ability to work effectively in a team environment with frequent interruptions
  • Ability to analyze staffing patterns and anticipate needs, and/or suggest changes to the scheduling processes to the Manager when needed.
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA

Preferred Qualifications

  • Proficiency in French would be an asset
  • Previous staffing/scheduling experience in a unionized environment

Teaching and Research

  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

  • Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
  • Provide documentation of the Tuberculosis skin testing

Posting date: July 17, 2025
Submission deadline: July 23, 2025

Michelle Robertson, Human Resources

Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.

About St. Joseph's Health Care London

Hospitals and Health Care
5001-10,000

St. Joseph’s Health Care London is a major patient care, teaching and research centre. Renowned for compassionate care, St. Joseph's is one of the best academic health care organizations in Canada dedicated to helping people live life to their fullest by minimizing the effects of injury, disease and disability through excellence in care, teaching and research.

Comprised of: St. Joseph's Hospital, Parkwood Institute, Southwest Centre for Forensic Mental Health Care, Mount Hope Centre for Long Term Care, and 12 team and service locations across the region.

Mission From the shortest visit to the longest stay, we earn complete confidence in the care we provide, and make a lasting difference in the quest to live fully.