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Insurance Team Lead

Remote
CA$70,000 - CA$100,000/year
Senior Level
full_time

Top Benefits

Competitive compensation package
3 weeks’ vacation
14 wellness days

About the role

Truthfulness | Fairness | Value | Loyalty

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently

Team Lead, Digital Sales Enablement

As the Team Lead, Digital Sales Enablement, you will lead a team of Insurance Advisors in supporting the new business generated by our Digital Sales Team. We will also train you to oversee the routing and analysis of inbound digital leads, ensuring timely and effective distribution to the Digital Account Executives. This is a remote position.

Here is what a typical day looks like

  • Lead and develop a high-performing team of 5-7 Digital Insurance Advisors to provide servicing support to the Sales Team.

  • Manage and optimize digital lead routing systems to ensure timely and effective distribution to Account Executives.

  • Oversee online sales funnels across multiple product lines, driving conversion from digital visitors to long-term customers.

  • Collaborate cross-functionally with internal teams to streamline processes, identify gaps, and improve customer handoffs.

  • Analyze performance data to identify gaps, set metrics, and support strategic planning and reporting.

The value you bring

  • Level 2 Insurance License and/or RIBO License required.

  • 2+ years of insurance industry experience.

  • Post-secondary degree in Business Administration or related field an asset.

  • Leadership Experience an asset.

  • Proven experience in a fast-paced sales environment.

  • Strategic thinker with a results-oriented mindset.

Hours: Full-Time, Permanent - 37.5 hours / week

Location: Remote in Canada

Compensation: $70,000 - $100,000

Requisition #: 81930

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.

About Western Financial Group

Insurance
1001-5000

Western Financial Group is a diversified insurance services company that is focused on creating security and has provided over one million Canadians the right protection for more than 100 years. Headquartered in High River, Alberta, Western provides personal and business insurance through 220 locations, its affiliates and a variety of connected channels, with an engaged team of approximately 2,100 people.

Day in and day out, the interactions of our people are rooted in four guiding principles: Truthfulness, Fairness, Value and Loyalty. For customers, that means honesty and accountability from your Western insurance experts; trust and loyalty; hard-earned knowledge of our business; and longstanding relationships with enduring value.

Western Financial Group is a subsidiary of Trimont Financial, a wholly-owned subsidiary of The Wawanesa Mutual Insurance Company.