Lessons Coordinator
About the role
Title Lessons Coordinator
Department Music Lessons
Hours Full-time permanent
Availability Required Weekdays, Weeknights & Weekends
Location 6125, rue Corbeil
Trois-Rivières, QC
Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.
- Interview, select and provide orientation for suitable teachers
- Coordinate teacher schedules and room schedules
- Promote and market the Music Lesson Centre
- Register students and enforce attendance and payment policies
- Maintain accurate student and teacher attendance records
- Confirm and administer teacher pays
- Train and supervise lesson staff
- Manage overdue or delinquent customer lesson accounts
- Resolve student and parent problems and complaints
- Develop and coordinate group programs and classes
- Schedule and plan bi-annual student recitals
- Evaluate teachers for job effectiveness and rate increases
- Liaise with store staff to promote and market Long & McQuade products and services
- Maintain studios and studio equipment
- Regularly review Lesson Centre revenue and growth projections
Job Requirements
- Minimum three years of instrumental music studies in school or through private lessons
- Strong knowledge of music education
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proven sales and customer service skills
- Basic office administration and customer account management skills
- Ability to manage people
About Long & McQuade Musical Instruments
Jack Long was a professional trumpet player who, in 1956, thought that maybe he could sell instruments to some of his friends in the musical community. He set up a small store on Carleton Street in Toronto on the second floor of an old house and became a dealer for King Band Instruments. The floor was divided up into music studios so Jack was also able to teach trumpet lessons on the side. About 6 months later, Jack rented out a room to a local drummer named Jack McQuade which he used for drum lessons.
In 1957, the Jacks decided to open up a small retail store on Yonge Street and named it Long & McQuade Musical Instruments. Many existing customer service policies sprang from these early days. The rental program began when the partners decided to start charging their friends for all the instruments they were “borrowing”. The financing program began when a customer asked if he could purchase a drum set but not pay for it all at once. Jack & Jack continued as partners until 1965 when Jack McQuade decided to pursue drumming full time and sold his portion of the company to Jack Long.
Long & McQuade began expanding in 1968 and hasn’t stopped since. Currently there are over 70 Long & McQuade stores across Canada as well as an online store that opened in 2008. The company employs over 1,300 musicians and contracts around 1,000 music teachers across Canada. To this day, the entire company is still 100% owned by the Long family.
Lessons Coordinator
About the role
Title Lessons Coordinator
Department Music Lessons
Hours Full-time permanent
Availability Required Weekdays, Weeknights & Weekends
Location 6125, rue Corbeil
Trois-Rivières, QC
Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.
- Interview, select and provide orientation for suitable teachers
- Coordinate teacher schedules and room schedules
- Promote and market the Music Lesson Centre
- Register students and enforce attendance and payment policies
- Maintain accurate student and teacher attendance records
- Confirm and administer teacher pays
- Train and supervise lesson staff
- Manage overdue or delinquent customer lesson accounts
- Resolve student and parent problems and complaints
- Develop and coordinate group programs and classes
- Schedule and plan bi-annual student recitals
- Evaluate teachers for job effectiveness and rate increases
- Liaise with store staff to promote and market Long & McQuade products and services
- Maintain studios and studio equipment
- Regularly review Lesson Centre revenue and growth projections
Job Requirements
- Minimum three years of instrumental music studies in school or through private lessons
- Strong knowledge of music education
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proven sales and customer service skills
- Basic office administration and customer account management skills
- Ability to manage people
About Long & McQuade Musical Instruments
Jack Long was a professional trumpet player who, in 1956, thought that maybe he could sell instruments to some of his friends in the musical community. He set up a small store on Carleton Street in Toronto on the second floor of an old house and became a dealer for King Band Instruments. The floor was divided up into music studios so Jack was also able to teach trumpet lessons on the side. About 6 months later, Jack rented out a room to a local drummer named Jack McQuade which he used for drum lessons.
In 1957, the Jacks decided to open up a small retail store on Yonge Street and named it Long & McQuade Musical Instruments. Many existing customer service policies sprang from these early days. The rental program began when the partners decided to start charging their friends for all the instruments they were “borrowing”. The financing program began when a customer asked if he could purchase a drum set but not pay for it all at once. Jack & Jack continued as partners until 1965 when Jack McQuade decided to pursue drumming full time and sold his portion of the company to Jack Long.
Long & McQuade began expanding in 1968 and hasn’t stopped since. Currently there are over 70 Long & McQuade stores across Canada as well as an online store that opened in 2008. The company employs over 1,300 musicians and contracts around 1,000 music teachers across Canada. To this day, the entire company is still 100% owned by the Long family.