Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action? Reporting to : Senior Manager, Global Client Team & Market Centre

The Manager role will oversee sales and business development for the TMX Market Centre. This includes internal and external client events, conferences, receptions, sit-down dinners, annual general meetings (AGMs), vendor fairs, and more. This role requires a strong blend of operational management, client relationship expertise, sales acumen, and leadership skills.

Key Accountabilities Client Relationship Management:

• Serve as the primary contact, nurturing and maintaining relationships with existing clients (internal and external stakeholders).
• Ensure exceptional client experiences and address any grievances or negotiations effectively.

Sales And Business Development

• Create and implement a strategic sales and promotional plan to increase awareness and event bookings of the TMX Market Centre.
• Take responsibility for sales initiatives and efforts to grow business for the TMX Market Centre.

Operational Management

• Partner with team members of the TMX Client Centre, ensuring efficiency and excellence in event execution.
• Ensure property safety and security protocols are maintained.
• Review and analyze budgets, evaluate performance and productivity, and generate comprehensive reports and presentations.

Collaboration

• Collaborate with strategic partners, internal and external service providers to deliver exceptional service in an effective and efficient manner.
• Support the broader TMX Group Sales, Event & Marketing teams efforts as needed to ensure alignment with operations.

Must Haves

• Post-secondary education in Event Management, Hospitality Management, or Business Administration.
• Minimum of 7+ years of experience in event management and hospitality.
• Proven record of success in sales and business development within the corporate event space.
• Strong understanding of event management practices and industry dynamics.
• Experience in handling client grievances and negotiations.
• Professional demeanor and strong interpersonal skills with a proactive approach to customer service.
• Ability to work independently and collaboratively within a team environment.
• Ability to multitask and manage competing deadlines effectively.
• Proven decision-making, analytical, and problem-solving skills.
• Positive attitude, flexibility, and motivation to achieve success.
• Experience working with vendors and managing vendor relationships.
• Availability to work evenings and early mornings as required.

In the market for… Excitement

• Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection

• With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact

• More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness

• From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth

• From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now. TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.